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HP 顧客貼心服務 - 知識庫

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01794073

版本: 1

HP 筆記型電腦 -- 安裝 Intel 固態硬碟的筆記型電腦可能停止回應

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 29-Jun-2009

Last updated : 18-Oct-2009

DESCRIPTION
安裝 Intel 固態硬碟 (SSD) 的筆記型電腦可能發生下列問題。
問題 1:
筆記型電腦或應用程式可能會在橫跨不同硬碟分區進行大量資料寫入或覆寫時,間歇性地停止回應。
若發生多次的循環冗餘檢查 (CRC) 錯誤,可能會出現潛在的效能降低問題。
問題 2:
若主機在傳送睡眠指令後立即讀取 SSD,可能會發生電源效率降低的狀況。

SCOPE
受此問題影響的筆記型電腦,已列於此 Advisory 最下方的「影響平台」中。
RESOLUTION
欲解決問題 1,請從 www.intel.com 下載並安裝 Intel Matrix Storage Manager 8.8 版或後續版本。
注意:
上列的一或多個連結將您帶離惠普公司網站。 對於非惠普公司網站上的資訊,惠普公司無法控制也恕不負責。
目前並無問題 2 的因應方法或解決方法。 Intel 會在 Intel 固態硬碟系列中修正此問題。

Hardware platforms affected : HP EliteBook 2730p Notebook PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8530p Notebook PC, HP EliteBook 8530w Mobile Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA01773855

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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