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HP 顧客貼心服務 - 知識庫

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  • 資料
    了解如何升級到 Windows 11

    Windows 11 升級指南

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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01589317

版本: 1

HP 筆記型電腦 ─ 使用 Enterprise Mobility Suite 連接虛擬私人網路 (VPN) 時,筆記型電腦顯示藍色畫面

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 27-Oct-2008

Last updated : 27-Oct-2008

DESCRIPTION
使用 Enterprise Mobility Suite (EMS) 連接虛擬私人網路 (Virtual Private Network,VPN) 時,筆記型電腦顯示藍色畫面。

SCOPE
受此問題影響的筆記型電腦,已列於此 Advisory 最下方的「影響平台」中。
RESOLUTION
請執行下列動作以解決此問題:
  1. 下載並安裝 Intel 965GM Graphics Driver 4831 版 (SP36411) 或後續版本:
    Softpaq 描述
    資訊
    下載
    Intel 965GM Graphic Drivers,版本:4831 修訂版:A
    注意:
    此軟體可能有更新的版本。請造訪 http://www.hp.com 以查看是否有適用您電腦的更新驅動程式和軟體。
  2. 完成安裝 Intel 圖形卡驅動程式後,請下載並安裝 Broadcom Wireless LAN 驅動程式 7.00 版 (SP39243) 或後續版本:
    Softpaq 描述
    資訊
    下載
    Broadcom Wireless LAN Driver,版本:7.00 修訂版:C
    注意:
    此軟體可能有更新的版本。請造訪 http://www.hp.com 以查看是否有適用您電腦的更新驅動程式和軟體。

Hardware platforms affected : HP Compaq 6510b Notebook PC

Operating systems affected : Microsoft Windows XP Professional Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA01567902

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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