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HP 顧客貼心服務 - 知識庫

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HP Notebook PCs - Cyberlink DVD Suite Does Not Launch After Installing or Updating QuickPlay

Understanding that Cyberlink DVD Suite will not launch after installing or updating QuickPlay

Cyberlink DVD Suite does not launch after installing QuickPlay or updating QuickPlay using web update. An error message may display that the application is missing DLL file(s).
To resolve this issue by updating to the latest version of QuickPlay (3.7 or later), perform the following:
  1. Click Start, All Programs and then click QuickPlay.
  2. Click the QuickPlay update icon and follow the on-screen instructions.
After updating QuickPlay, reinstall Cyberlink DVD Suite from the Recovery Manager (no personal data will be affected).
  1. Click Start and type Recovery in the search field. Select Recovery Manager from the list when it becomes available. (Alternately, click Start, All Programs, Recovery Manager and then Recovery Manager.) Allow the action to continue, if prompted.
  2. Click Advanced options, Software program re-installation or Hardware driver re-installation, Next, and then follow the on-screen instructions to reinstall the Cyberlink DVD Suite.
  3. After installing the application, restart the PC.

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hp-feedback-banner-portlet

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國家/地區: 中國香港

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