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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c01488583

版本: 1

HP 筆記型電腦 ─ 在已安裝 Pointsec 加密軟體的情況下,筆記型電腦在從休眠/待命模式恢復時出現間歇性的 IRQ (Interrupt Request) 錯誤

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 20-Jun-2008

Last updated : 20-Jun-2008

DESCRIPTION
在已安裝 Pointsec 加密軟體的情況下,筆記型電腦在從休眠/待命模式恢復時出現間歇性的 IRQ (Interrupt Request) 錯誤。

SCOPE
受此問題影響的筆記型電腦,已列於此 Advisory 最下方的「影響平台」中。
RESOLUTION
欲解決此問題,請洽詢 Pointsec 以取得 DVD 版的加密軟體。 Pointsec 軟體,6.3.1.5192 或更新的版本解決此問題。 www.pointsec.com
注意:
上列的一或多個連結將您帶離惠普公司網站。對於非惠普公司網站上的資訊,惠普公司無法控制也恕不負責。

Hardware platforms affected : HP Compaq 2510p Notebook PC, HP Compaq 6910p Notebook PC

Operating systems affected : Microsoft Windows XP Professional Edition(Standard HP Product)

Software affected : Not applicable

Support Communication Cross Reference ID : IA01469245

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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國家/地區: 中國香港

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