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HP Customer Support - Knowledge Base

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HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)

This document is for HP and Compaq notebook computers.
Download and install updates to the computer BIOS. This process is also known as 'flashing the BIOS'.
  caution:
Only install BIOS updates from HP. Installing the BIOS incorrectly can prevent the computer from starting or being recovered. If your computer is managed by an IT service, contact them for the correct update process.
Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:
  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP support recommends installing a specific BIOS update.
For business computers such as ProBook, EliteBook, and ZBook models, your company IT department or local IT service might manage BIOS settings. Confirm that the updated BIOS version is compatible with your company's deployment environment.

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Country/Region: Hong Kong SAR

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