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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP PCs - Set Up Sign-in Options for Windows Hello (Windows 10)

This document is for HP computers with Windows 10.
Windows Hello is a personal way to add extra security to sign in to your computer with just a look or a touch. Follow this document to set up a sign-in option using Windows Hello.
If you have not yet set up a sign-in option, you must first add a password before you can use other sign-in options. To create a password, go to Setting up a password in this document.
note:
Windows Hello options vary by computer. To use fingerprint, face, or iris authentication, the computer must support a fingerprint reader or infrared (IR) webcam.

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Country/Region: Hong Kong SAR

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