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Introduction
A summary of your printer's components and facilities.
Safety precautions
Before using your printer, read, understand, and follow these safety precautions, and your local Environmental, Health, and Safety regulations, to make sure you can use the equipment safely.
You are expected to have the appropriate technical training and experience necessary to be aware of hazards to which you may be exposed in performing a task, and take appropriate measures to minimize the risks to yourself and to other people.
This equipment is not suitable for use in locations where children are likely to be present.
For any maintenance or part replacement, follow the instructions provided in HP documentation to minimize safety risks and to avoid damaging the printer.
Electrical shock hazard
Take appropriate precautions to avoid electric shock.
The internal circuits of the built-in power supplies and power inlet operate at hazardous voltages capable of causing death or serious personal injury.
The printer uses one power cord. Unplug the power cord before servicing the printer.
To avoid the risk of electric shock:
-
The printer must be connected to earthed mains outlets only.
-
Do not remove or open any other closed system covers or plugs.
-
Do not insert objects through slots in the printer.
-
Take care not to trip over the cables when walking behind the printer.
Heat hazard
The following sections provide details for this topic.
To avoid personal injury, take the following precautions:
-
Let the printer cool down before accessing the paper output area in the case of a paper jam.
-
Let the printer cool down before performing some maintenance operations.
Fire hazard
The following sections provide details for this topic.
To avoid the risk of fire, take the following precautions:
-
You are responsible for meeting the printer's requirements and the Electrical Code requirements according to the local jurisdiction of the country where the equipment is installed. Use the power supply voltage specified on the nameplate.
-
Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the power cord with other products.
-
Do not insert objects through slots in the printer.
-
Take care not to spill liquid on the printer. After cleaning, make sure all components are dry before using the printer again.
-
Do not use aerosol products that contain flammable gases inside or around the printer. Do not operate the printer in an explosive atmosphere.
-
Do not block or cover the openings of the printer.
Mechanical hazard
The printer has moving parts that could cause injury.
To avoid personal injury, take the following precautions when working close to the printer:
-
Keep your clothing and all parts of your body away from the printer's moving parts.
-
Avoid wearing necklaces, bracelets, and other hanging objects.
-
If your hair is long, try to secure it so that it will not fall into the printer.
-
Take care that sleeves or gloves do not get caught in the printer's moving parts.
-
Do not operate the printer with covers bypassed.
-
Do not try to dismantle the cutter assembly: refer servicing to qualified service personnel.
-
Do not stand on the drawers: the printer could fall over.
Light radiation hazard
Light radiation is emitted from the beacon, ink level indicators, paper drawer indicators, and formatter status indicators.
The emitted light is in compliance with the requirements of the exempt group of IEC 62471:2006, Photobiological safety of lamps and lamp systems. Do not modify these modules.
Heavy paper hazard
Special care must be taken to avoid personal injury when handling heavy rolls or stacks of paper.
Heavy rolls
-
Handling heavy rolls may require more than one person. Care must be taken to avoid back strain and/or injury.
-
Consider using a forklift, pallet truck, or other handling equipment.
-
When handling heavy rolls, wear personal protective equipment including boots and gloves.
-
Do not exceed the maximum weight of a paper roll: see Functional specifications.
Paper rolls could weigh up to 18 kg. Follow your local Environmental Health and Safety recommendations for handling heavy paper rolls.
Heavy stacks of sheets
-
Handling heavy stacks of sheets may require more than one person. Care must be taken to avoid back strain and/or injury.
-
If the total weight of the stacked sheets ≥ 10 kg it is recommended to handle/lift the sheets in several lots.
-
When handling heavy stacks of sheets, wear personal protective equipment including boots and gloves.
-
Do not exceed the maximum weight allowed of stacked sheets.
-
Follow your local Environmental, Health and Safety regulations for handling heavy stacks of sheets.
Warnings and cautions
The text of this guide includes warning and cautionary notices in appropriate places.
The following symbols are used to remind you to use the printer correctly and thus avoid damage to yourself and to the printer. Follow the instructions marked with these symbols:
Failure to follow the guidelines marked with this symbol could result in serious personal injury or death.
Failure to follow the guidelines marked with this symbol could result in minor personal injury or damage to the printer.
Warning labels
You will find these labels on various parts of the printer.
|
Label |
Explanation |
|---|---|
|
|
Electric shock hazard. Disconnect all power sources before servicing.
CAUTION:
Double pole. Neutral fusing.
Before starting, read and follow the operating and safety instructions. |
|
|
Crush hazard. Keep hands away from the moving service carriage. This label is located by the access to the service carriage, on the gas springs, and in the folder. |
|
|
You are recommended to wear gloves when handling the cleaning container. This label is located on the cleaning container and by the access to the service carriage. |
|
|
Do not use the drawers as stairs: the printer could overbalance. This label is located on the drawers. |
|
|
Do not touch the starwheels: they are fragile. This label is located on each side of the output area. |
|
|
Risk of trapped fingers. Do not touch the rollers. This label is located on the stacker accessory. |
|
|
Risk of trapped fingers. Do not touch the gears while they are moving. This label is located on the stacker accessory. |
The final label position and its size on the printer may vary slightly, but labels should always be visible and close to the potential risk area.
Main components
The front and rear views of the printer illustrate the main components.
Front view
These components can be seen from the front of the printer.
-
Print bar
-
Front panel
-
Power key
-
USB port (Pro 5200 printer only)
-
Ink cartridges
-
Input tray
-
Drawer(s)
-
Maintenance cartridge
-
Paper access front cover
Rear view
These components can be seen from the rear of the printer.
-
Output module
-
Paper output
-
Airflow system
-
Power switch and plug
-
LAN connections
-
Cleaning container
-
USB port (Pro 8200 printer only)
Beacon
The printer has a beacon located on top of the front panel; it gives a summary of the printer status that can be seen from a distance.
See video: http://www.hp.com/go/pagewidexl/alerts-and-status-messages/.
The information provided in the beacon is for functional information purposes only, and is not relevant to your safety. Warning labels on the printer must be always considered when operating the printer, regardless of the status indicated by the beacon lights.
|
Status |
Meaning |
|---|---|
|
White light |
The printer is ready. |
|
White moving from left to right |
The printer is printing or preparing to print. |
|
White increasing from the middle |
The printer is powering on. |
|
White decreasing towards the middle |
The printer is powering off. |
|
One white LED pulsing |
The printer is in sleep mode. |
|
Yellow flashing light |
The printer will need attention soon: for example, it is almost out of ink or paper. |
|
Yellow light |
The printer can print, but there is something wrong. If the problem persists, contact your service representative. |
|
Red light |
The printer is unable to print and needs attention, or a major subsystem of the printer is not working. |
You can change the beacon settings by tapping , then System > Beacon. For example, you can change the brightness of the beacon. You can also turn off
beacon warnings and show only definite errors.
Front panel
The front panel is a touch-sensitive screen on the front right of the printer.
It can rotate 270° horizontally, so you can use it from the front or rear of the printer. It can also be tilted to minimize reflections.
It gives you complete control of your printer: from the front panel, you can view information about the printer, change printer settings, monitor printer status, and perform tasks such as supplies replacement and calibrations. The front panel displays alerts (warning and error messages) when necessary.
It includes the following components:
-
The front panel itself: a 15.6 inch, full-color, touch-sensitive screen with a graphical user interface.
-
A loudspeaker.
-
The Power key, with which you can turn the printer on or off, or wake up from sleep mode. The key is illuminated when the printer is on. It flashes when the printer is in sleep mode.
-
The beacon, which enables you to see printer status and alerts from a distance.
The front panel has a large central area to display dynamic information and icons.
Home screens
If you have the HP PageWideXL Pro 5200 Printer, there are three top-level screens that you can move between by sliding your finger across the screen, or tapping the appropriate button at the bottom of the screen.
If you have the HP PageWide XL Pro 8200 Printer, there are only two top-level screens: the all-app screen and the widget screen.
-
The first main screen provides direct access to the important printer functions, depending on your printer model and accessories.
Note:This screen is not available on the HP PageWide XL Pro 8200 Printer.
-
The all-app screen displays a list of all apps available in your printer, and the status of each of them.
-
The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job queue.
Change the language of the front-panel display
To change the language of the front-panel menus and messages, tap , then System > Language.
The language selection menu should now appear on the front-panel display. Tap your preferred language.
The available languages are English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Swedish, Polish, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese.
Change system options
You can change various printer system options from the front panel.
Tap , then System.
-
Date and time options to view or set the printer's date and time.
-
Speaker volume to change the volume of the printer's loudspeaker. Select Off, Low, or High.
-
Front panel brightness to change the brightness of the front-panel display. The default brightness is 50.
-
Beacon > Beacon to change the brightness of the beacon. Select High, Medium, Low, or Off.
-
Beacon > Notify warning alerts to turn warning alerts on or off.
-
Power options > Printer sleep to change the length of time the printer waits before going into sleep mode (see Sleep mode). You can set the time from 5 to 60 minutes. The default time is 20 minutes (total time including 5 minutes in dim mode).
-
Unit selection to change the units of measurement in the front-panel display. Select English or Metric. By default, units are set to Metric.
-
Restore factory settings to restore the printer settings to their original values as set in the factory. This option restores all of the printer settings except the Gigabit Ethernet settings and paper presets.
-
Printer logs.
-
Firmware update.
-
Minimize paper and ink alerts.
-
Height above sea level.
-
Prepare printer for reshipment.
Turn the printer on and off
If you wish to turn the printer on or off or reset the printer, the normal and recommended method is to use the power key below the front panel.
However, if you plan to store the printer for a long period or the power key does not seem to work, you are recommended to turn it off using the power switch at the rear.
To turn it back on, use the power switch at the rear.
When the printer is powered back on, it takes about 3 minutes to initialize and check and prepare the print bar. Preparing the print bar takes about 75 seconds. However, if the printer has been off for 2 weeks or more, preparing the print bar could take up to 7 minutes, plus 13 minutes if it needs a printhead recovery.
See also Sleep mode.
Dim mode
After some time with no activity (5 minutes by default), the printer goes to dim mode, which reduces the brightness of the front panel by 25% and the brightness of the beacon by 10%.
Any activity, such as the use of the front panel or the arrival of a print job, ends dim mode and restores normal brightness. After some time in dim mode, the printer changes to sleep mode. The time periods can be changed from the front panel. See Sleep mode.
Sleep mode
Sleep mode puts the printer into a reduced power state after a period of inactivity, turning off some elements to save energy.
Printer features can be enabled from this mode, and the printer maintains network connectivity, waking up only as necessary.
The printer can be woken from sleep mode in any of the following ways:
-
By pressing the power button
-
By opening a door or drawer
-
By sending a print job
-
By inserting a page into the scanner
-
By installing or uninstalling the Pro Stacker
The printer wakes up in several seconds, more quickly than if it is completely turned off. While in sleep mode, the power button blinks.
To change the time that elapses before sleep mode, see Change system options.
Printer Monitoring (with the Print Spooler) and Remote Printer Management with the HP DesignJet Utility and Web JetAdmin continue to be available during sleep mode. Some remote management tasks offer the option of remotely waking up the printer if needed to perform the task.
HP DesignJet Utility (Windows only)
The HP DesignJet Utility enables you to manage your printer from a computer with a TCP/IP connection.
Start the HP DesignJet Utility from the icon on your taskbar or from Start > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed on your computer.
When you open the HP DesignJet
Utility for the first time, it may offer you an automatic update with enhanced functionality
that we recommend you to accept.
When you select your printer in the left pane, everything that appears in the right pane is specific to that printer.
Embedded Web Server
The Embedded Web Server is a Web server running inside the printer. You can use it to obtain printer information, manage settings and presets, install new firmware, and troubleshoot problems.
Service engineers can use it to retrieve internal information that helps to diagnose printer problems.
You can access the Embedded Web Server remotely by using an ordinary Web browser running on any computer.
Supported browsers for desktop and laptop computers
-
Microsoft Edge 82 and later, for Windows 10 and later
-
Apple Safari 12 and later, for OS X 10.13 and later
-
Mozilla Firefox 77 and later
-
Google Chrome 83 and later
Supported browsers for tablet computers and mobile phones
-
Google Chrome, latest version, for Android 9 or iOS 12 and later
-
Apple Safari for iOS 12 and later
-
Mozilla Firefox, latest version, for Android 9 or iOS 12 and later
See video: http://www.hp.com/go/pagewidexl/connect-ews/.
Make a note of your printer's IP address, which you can see on the front panel by
tapping the icon, then Network.
To use the Embedded Web Server on any computer, open your Web browser and enter the printer's IP address in the browser's address bar.
The Embedded Web Server window displays five separate tabs. A button near the top of each page provides access to online help.
The Embedded Web Server functions in the following languages: English, Portuguese, Spanish, Catalan, French, Dutch, Italian, German, Swedish, Polish, Russian, Simplified Chinese, Traditional Chinese, Korean, and Japanese. It uses the language that you specified in your Web browser options. If you specify a language that it cannot support, it functions in English.
To change the language, change your Web browser's language setting.
To complete the change, close and reopen your Web browser.
Internal prints
The internal prints give various kinds of information about your printer. They can be requested from the front panel.
Before requesting any internal print, check that the printer and the paper are ready for printing.
-
The loaded paper should be at least A3 landscape—420 mm16.53 in wide—otherwise the print may be clipped.
-
The front panel should be displaying the Ready message.
To print any internal print, tap , then scroll down to Internal prints and tap it, then select the internal print you want. The following internal prints
are available:
-
Demo prints show some of the capabilities of the printer
-
CAD black and white
-
CAD color
-
GIS
-
Render
-
Calendar and agendas
-
Directional signage
-
Discount POP signage
-
Educational board
-
Giftwrap
-
Infographics
-
-
User information prints
-
Usage report—Shows estimates of the total number of prints, number of prints by paper type, number of prints by print-quality option, counting of scans, and total amount of ink used per color (the accuracy of these estimates is not guaranteed).
-
HP-GL/2 palette—Shows the color or grayscale definitions in the currently selected color palette.
-
PostScript font list—Shows PostScript fonts available (PostScript printers only).
-
Print folder pattern
-
-
Service information prints
-
Print all pages
-
-
Output destination prints (only if the accessory is installed)
-
Print test on folder to check alignment
-
Print test on stacker to test alignment
-
Preparing your printer
You need to connect the printer to your network, install printer software, and configure various communication options.
Connect the printer to your network
The printer is able to configure itself automatically for most networks, in a similar way to any computer in the same network.
http://www.hp.com/go/pagewidexl/connect-to-network/
The first time you connect it to a network, this process may take a few minutes.
Once the printer has a working network configuration, you can check its network address
from the front panel: tap .
Consider making a note of the printer’s network name and IP address, because you may need them during the setup process of connecting your Windows or macOS computer clients.
Modify network configuration
You can change the network configuration manually, although it is not normally necessary to do so.
To modify the current network configuration, go to the front panel and tap , then
at the top of the page, then Network > Gigabit Ethernet. From here you can change the settings manually. You can also do this manually using
the Embedded Web Server, which you can
log into using the printer’s default unique administrator password: see Default administrator password.
If you accidentally misconfigure the printer’s network settings, you can restore the
network settings to their factory values
from the front panel: tap , then
at the top of the page, then Network > Restore factory settings. Then you must restart the printer. This automatically provides a working network
configuration for most networks. The printer’s
other settings remain unchanged.
For full details of the available connectivity settings, see Networking.
Connect a computer to the printer by network (macOS)
The following steps provide the complete procedure for this topic.
When connecting a computer, also install the printer software.
You can connect your printer to a network under macOS by using the following methods:
-
Bonjour
-
TCP/IP
The printer does not support AppleTalk.
The following instructions apply if you intend to print from software applications using a printer driver. See Sending a job to print for alternative ways of printing.
Before you begin, check your equipment:
-
The printer should be set up and on.
-
The Ethernet switch or router should be on and functioning correctly.
-
The printer and the computer should be connected to the network (see Connect the printer to your network).
Now you can proceed to install the printer software and connect to your printer.
-
Go to the front panel and tap
. Note the mDNS service name of your printer.
Configure AirPrint for macOS
Follow these instructions to use AirPrint with your printer.
Before you begin, check your equipment:
-
The printer should be set up and on.
-
The Ethernet switch or router should be on and functioning correctly.
-
The printer and the computer should be connected to the network.
Now you can proceed to configure AirPrint for macOS:
-
Go to the front panel and tap Network > Connectivity > Host name to find your printer’s host name.
-
On the Mac, go to System Preferences > Printers and Scanners, and click + to add a new printer.
-
Click the host-name icon
and enter the host name into the search box (alternatively, click the IP-address icon
and enter the IP address).
-
Your printer will appear in the list. You can edit its name, if you like.
-
In the Use field, select Secure AirPrint or AirPrint, and click Add.
Configure your connectivity
By configuring your connectivity, you can print from your local network, keep your printer up to date, and access additional printer services.
Remember to connect your network cable to the printer.
Accept the connectivity agreement and settings in order to:
-
Receive automatic firmware updates
-
Participate in the Customer Involvement Program
-
Enable additional printer services
A network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer’s connectivity and start benefitting from connecting your printer.
If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer services > Register new service in order to register the printer service.
During initial printer setup, you are asked whether you want to enable these services.
That decision can be reset later by
tapping , then Connectivity > Reset Connectivity Agreement.
In addition, each service can be enabled or disabled individually as explained below.
Verify printer connection to HP
Check that your printer can connect to HP services.
You can do this by tapping and viewing the status there. You can see detailed information by clicking the card.
A panel similar to the one below is
displayed:
If there is any problem connecting to HP, you will be provided with a description of the problem and some possible solutions.
Configure the Customer Involvement Program and other printer services
Check your Customer Involvement Program status.
You can do this by tapping , then
in the side panel.
Tap Test all connectivity to test your connection to HP, the Customer Involvement Program, and other online print services. If any problem is detected, you will be provided with a description of the problem and some possible solutions.
Configure firmware updates
You can choose from the Embedded Web Server or from the front panel whether and how to download firmware updates.
If an administrator password has been set, it will be required to change these settings.
-
In the Embedded Web Server: click About printer > Firmware update.
-
Using the front panel: tap
, then
in the left panel, then Check.
The following settings are available:
-
Check: The printer will inform you when new firmware is available.
-
Download: The printer will automatically download new firmware whenever it becomes available. Deactivate this option to download new firmware manually.
Note:Downloading the firmware does not mean that you have installed it in your printer. To install the new firmware, you must confirm the installation manually.
-
Firmware update history: A list of firmware versions that have been installed in the printer. It is usually possible to reinstall the version immediately before the version that is currently installed, if you have some problem with the current version.
Configure a network folder
Follow this procedure if you want to create a network folder.
In the printer's Embedded Web Server, click the Settings tab and Network folder. See Embedded Web Server.
On the Network folders page, click at the top of the page, and fill in the various fields:
-
Display name: Name displayed in the front panel when you are choosing the file’s scan destination/printing origin (depending of the functionality use).
-
Network path: Should contain the network name of the remote computer and must start with // followed by the path.
-
Protocol: SMB
-
Functionality Use: Choose between Print only, Scan only, Print and Scan or None.
-
Default Network destination: Enable this option to configure this folder as the default destination for files.
-
Browse Network folder Structure: Enable to browse through the structure of folders.
-
Authentication requirements: Enter the login username and password for the printer to access documents and images in the network folder. The username and password are stored and encrypted in the printer's memory. There are 3 options:
-
None: Use this setting for an unprotected folder on the network (no credentials required).
-
Automatic login using following credentials: Enter username and password only once during configuration and later use the folder in the front panel without entering credentials.
-
Prompt for credentials when needed: Enter username and password in the front panel every time you use it.
Note:User password should contain the password of the user. Domain should contain the name of the domain in which the user name exists. If the user does not belong to any domain, leave this field empty.
-
-
Security Pin Option: Create a 4-digit security PIN to prevent unauthorized people from accessing documents and images in this network folder.
For a network folder, enter the remote computer’s name or IP address, the shared folder’s name or IP address, and the username and password of the user already created on the remote computer. Leave the user domain field empty unless the user is a member of a Windows domain. If the user is only a local user of the remote computer, leave the field empty. You can use the name (instead of the IP address) in the server name field, only if the shared folder is on a Windows computer in the same local network.
-
Click Apply to save the configuration.
-
The printer automatically checks that it can access the network folder.
If not, see Cannot access the network folder or HP SmartStream (if installed as an accessory).
If the product has already been configured to use a network folder and you now want
to use a different network folder, click
.
To clone the network folder, tap the clone icon; to delete the network folder, tap the delete icon.
You can check that the shared folder remains accessible by clicking Verify in the Embedded Web Server at any time. A correctly configured shared folder can become inaccessible if the user’s password is changed, or if the shared folder is moved or deleted.
Example: Create a network folder under Windows
The following steps provide the complete procedure for this topic.
-
In the Sharing tab, click the Advanced Sharing button.
-
Ensure that the user has the correct permission settings depending of the functionality use of the network folder. If you configured a scan-to-folder, you need to ensure full read/write control over the shared folder so that the user(s) can add files to folder. To do this, click Permissions and grant Full Control to the user (or to any suitable group that includes that user). If the user(s) is going to use the folder to print documents, a read-only permission is enough.
-
For scanner users, If there is a Security tab in the Properties window for your folder, then you must also grant the same user Full Control over the folder in the Security tab. Only some file systems such as NTFS require this.
Example: Create a network folder under Mac OS
The following steps provide the complete procedure for this topic.
-
Open the System Preferences application and click the Sharing icon.
-
Check the Share files and folder using the SMB box, and make sure that the scanner user is checked in the On column.
-
Click Done. You can now see file sharing enabled and Windows sharing on.
HP Print Preview (Windows)
The HP Print Preview application enables you to see a basic preliminary preview of how your job will be printed. This application is available only under Windows.
You can install HP Print Preview by downloading the integrated installer from http://www.hp.com/go/pagewidexlproseries/support/software/.
You can change the rotation, scaling, color mode and the paper source settings in the application before you print.
Accessibility
Some printer settings can be changed to make the printer easier to use by people with particular disabilities.
Embedded Web Server
From the Embedded Web Server, you can see the status of the printer, and perform other actions without using the front panel. The Embedded Web Server has various accessibility options.
For information about these options, click Support > Accessibility.
See more about HP accessibility at http://www.hp.com/hpinfo/abouthp/accessibility/ for information about the HP Accessibility Program, and HP's commitment to making its products and services accessible to people with disabilities.
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