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HP Customer Support - Knowledge Base

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP Color LaserJet Pro - Resolving color print quality problems

Use the information below to troubleshoot print-quality, image-quality, and color-quality problems on HP Color LaserJet Pro printers.

For mono (black and white) HP LaserJet Pro printers, go to HP LaserJet Pro - Resolving mono print quality problems.

The troubleshooting steps can help resolve the following defects:

  • Blank pages

  • Black pages

  • Colors that do not align

  • Curled paper

  • Dark or light bands

  • Dark or light streaks

  • Fuzzy print

  • Gray background or dark print

  • Light print

  • Loose toner

  • Missing toner

  • Scattered dots of toner

  • Skewed images

  • Smears

  • Streaks


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Country/Region: Hong Kong SAR

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