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HP Customer Support - Knowledge Base

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  • Information
    Win10 - USB Printing broke post Windows update

    USB connected printers don't print / not recognized. Fix Win10 USB Print issue

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP LaserJet, HP PageWide - New FutureSmart 5 Firmware Release

This document contains information about HP's newest FutureSmart 5 firmware.

Learn about FutureSmart 5

HP FutureSmart 5 comes standard on HP Enterprise and HP Managed printers that introduce in 2021 and newer. It will become the preferred operating system for all compatible printers.

Similar to HP FutureSmart 4, HP FutureSmart 5 provides a clean and simple control panel experience that makes it easy for you to use your printer, and be productive in all your print and other tasks.

To find out if HP FutureSmart 5 is available for your printer, go to .

For more information, go to HP.com/go/FutureSmart.


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Country/Region: Hong Kong SAR

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