Before you send a printer to HP for replacement, prepare it for shipping and save important parts and accessories to use with the replacement printer.
Take the printhead out with the cartridges installed before you return the printer to HP.
Save the following parts from your current printer that will be used with the replacement printer.
Make sure your replacement printer works properly before returning your previous printer to HP.
Unpack the replacement printer from the box, connect the power cable, set your preferences, and then load plain paper in the main input tray.
Install the Setup ink cartridges that came with the printer.
Go to 123.hp.com to install the recommended printer software or app to complete the setup and connect to your computer or mobile device.
Test all printer functions to make sure the printer is working properly.
Return your original printer to HP using the instructions that came with the replacement printer.