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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06924671

Version: 1

HP ENVY 13 Laptop PCs - Fan Starts Frequently, Makes Loud Noise

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 29-Sep-2020

Last updated : 29-Sep-2020

DESCRIPTION
The fan is making a loud noise, and turns on frequently.

SCOPE
The information in this document applies to the following:
Computers:
  • HP ENVY 13 Laptop PC series
  • HP ENVY 13-ba0000 Laptop PC series
  • HP ENVY 13m-ba0000 Laptop PC series
  • HP ENVY 13-ba1000 Laptop PC series
Operating Systems:
  • Microsoft Windows 10 20H1 (Version 2004)
  • Microsoft Windows 10 19H2 (Version 1909)
RESOLUTION
To resolve this issue, download and install the following SoftPaq to update the BIOS:
SoftPaq Description
Release Notes
Download SoftPaq
HP Notebook System BIOS Update (Intel Processors)
Version: F.11
Revision: A
SP107595 release notes
SP107595 File Download
note:
A more recent version of this software may be available. Check for newer versions at: http://www.hp.com/drivers.

Hardware platforms affected : HP ENVY 13 Laptop PC (Borman) Configurable Material, HP ENVY 13-ba0000 Laptop PC series, HP ENVY 13m-ba0000 Laptop PC series, HP ENVY Laptop PC 13-ba1000

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06924671

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