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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06536383

Version: 1

HP Tilt Pen - The Tilt Feature No Longer Supported in Windows Ink Workspace

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 14-Jan-2020

Last updated : 14-Jan-2020

DESCRIPTION
Beginning with GDR KB4505903 (OS version after 18362.267), the Windows Ink Workspace has been updated: the Sketchpad feature has been replaced by the Whiteboard feature. The tilt feature of the HP Tilt Pen was only supported by Sketchpad.
The remaining features are Whiteboard and Fullscreen snip which do not support the tilt feature.
This is due to a design change by Microsoft and does not indicate a problem with the HP Tilt Pen.

SCOPE
Information in this document applies to the following:
Software:
Microsoft Ink Space
Accessories:
HP Tilt Pen
Computers:
  • HP ENVY 13-ab000 Notebook PC
  • HP ENVY 13-ag0000 x360 Convertible PC
  • HP ENVY 13-ar0000 x360 Convertible PC
  • HP ENVY 13m-ag0000 x360 Convertible PC
  • HP ENVY 13m-ar0000 x360 Convertible PC
  • HP ENVY 15-dr0000 x360 Convertible PC
  • HP ENVY 15-dr1000 x360 Convertible PC series
  • HP ENVY 15-ds0000 x360 Convertible PC
  • HP ENVY 15-ds1000 x360 Convertible Laptop PC series
  • HP ENVY 15m-dr0000 x360 Convertible PC
  • HP ENVY 15m-dr1000 x360 Convertible PC series
  • HP ENVY 15m-ds0000 x360 Convertible PC
  • HP Spectre 13-ap0000 x360 Convertible PC
  • HP Spectre 13-aw0000 x360 Convertible PC series
  • HP Spectre 15-df0000 x360 Convertible PC
  • HP Spectre 15-df1000 x360 Convertible PC series
Operating Systems:
  • Microsoft Windows 10 19H1 (Version 1903)
  • Microsoft Windows 10 19H2 (Version 1909)
RESOLUTION
The UWP versions of Microsoft OneNote and Microsoft Snip & Sketch apps both can support tilt (when using the highlight marker pen).
Microsoft OneNote can be installed from the Microsoft store.
Microsoft Snip & Sketch can be installed from the Microsoft Store.

Hardware platforms affected : HP ENVY 13-ab000 Notebook PC, HP ENVY 13-ag0000 x360 Convertible PC, HP ENVY 13-ar0000 x360 Convertible PC, HP ENVY 13m-ag0000 x360 Convertible PC, HP ENVY 13m-ar0000 x360 Convertible PC, HP ENVY 15-dr0000 x360 Convertible PC, HP ENVY 15-dr1000 x360 Convertible PC series, HP ENVY 15-ds0000 x360 Convertible PC, HP ENVY 15-ds1000 x360 Convertible Laptop PC series, HP ENVY 15m-dr0000 x360 Convertible PC, HP ENVY 15m-dr1000 x360 Convertible PC series, HP ENVY 15m-ds0000 x360 Convertible PC, HP Spectre 13-ap0000 x360 Convertible PC, HP Spectre 13-aw0000 x360 Convertible PC series, HP Spectre 15-df0000 x360 Convertible PC, HP Spectre 15-df1000 x360 Convertible PC series, HP Tilt Pen

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06536383

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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