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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use the resources here on our HP Support website to answer your questions and troubleshoot any issues you may be experiencing.  Try our Virtual Agent and Diagnostic Tools for faster service.

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP Pavilion Gaming - TG01-0007ur Product Specifications

Hardware

Product Number
8KJ42EA
Product Name
HP Pavilion Gaming - TG01-0007ur
Motherboard
Rother
Motherboard Specifications Link
Memory
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Memory & Storage
8 GB memory; 512 GB SSD storage
Internal Storage
512 GB PCIe® NVMe™ M.2 SSD
Processor Type
Intel Core i5
Processor
Intel® Core™ i5-9400F (2.9 GHz base frequency, up to 4.1 GHz with Intel® Turbo Boost Technology, 9 MB cache, 6 cores)
Processor Family
9th Generation Intel® Core™ i5 processor
Processor Speed
2.9 GHz
Graphics
Discrete
Graphics Card
NVIDIA® GeForce® GTX 1660 Ti Graphics (6 GB GDDR6 dedicated)
Ports
1 USB 3.1 Gen 1 Type-C™; 4 USB 3.1 Gen 1 Type-A; 1 headphone/microphone combo
Expansion Slots
1 PCIe x4; 1 PCIe x16; 2 PCIe x1; 2 M.2
Network Interface
Integrated 10/100/1000 GbE LAN
Wireless
Realtek 802.11b/g/n/a/ac (1x1) and Bluetooth® 4.2 combo
Optical Drive
Optical drive not included
Memory Card Device
HP 3-in-1 Media Card Reader
Dimensions
15.54 x 30.7 x 33.74 cm
Weight
5.96 kg
Power Supply Type
400 W Platinum efficiency power supply

Software

Operating System
FreeDOS

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Country/Region: Hong Kong SAR

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