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HP Customer Support - Knowledge Base

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HP Pavilion 15-bc502nl Product Specifications

Hardware

Product number
7JY21EA
Product name
HP Pavilion 15-bc502nl
Microprocessor
Intel® Core™ i7 9750H (2.6 GHz base frequency, up to 4.5 GHz base with Intel® Turbo Boost Technology, 12 MB cache, 6 cores)
Microprocessor Cache
ERROR123
Chipset
Intel® HM370
Memory, standard
8 GB DDR4-2666 SDRAM (1 x 8 GB)
Video graphics
ERROR123
Hard drive
512 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
39.6 cm (15.6") diagonal FHD SVA anti-glare WLED-backlit (1920 x 1080)
Wireless connectivity
Realtek 802.11b/g/n/a/ac (2x2) and Bluetooth® 4.2 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 USB 2.0 Type-A (Data Transfer Only); 1 RJ-45; 1 AC smart pin; 1 HDMI; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
38.24 x 25.25 x 2.45 cm
Weight
Starting at 2.09 kg
Power supply type
135 W AC power adapter
Battery type
4-cell, 63.3 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio
ERROR123
Audio features
B&O, dual speakers, HP Audio Boost

Software

Operating system
Windows 10 Home in S mode
HP apps
HP 3D DriveGuard; HP Audio Switch; HP CoolSense; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
Netflix
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Hong Kong SAR

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