hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

  • Feedback

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06305194

Version: 1

HP Z4 G4, Z6 G4, Z8 G4 Workstations - Critical BIOS Fix Resolving System Board Replacement

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 22-Apr-2019

Last updated : 22-Apr-2019

DESCRIPTION
HP is releasing the following BIOS versions for the products listed below that will resolve workstation failures that result in the system board needing to be replaced. Some of the symptoms users may experience are No Power, No Display, and possible Beep Codes from the system.
-Z6 and Z8 G4 (P60 Family): BIOS version 2.18 has released to softpaq on hp.com in April 2019 and will be released for new factory builds on May 6th, 2019.
-Z4 G4 with Xeon Processor (P61 Family): BIOS version 1.75 has released to softpaq on hp.com in April 2019 and will be released for new factory builds on May 6th, 2019.
-Z4 G4 with Core-X Processor (P62 Family): BIOS version 1.75 has released to softpaq on hp.com in April 2019 and will be released for new factory builds on May 6th, 2019.

SCOPE
Systems:
  • HP Z4 G4 Workstation
  • HP Z6 G4 Workstation
  • HP Z8 G4 Workstation
Operating Systems:
  • Non-OS Specific
RESOLUTION
HP highly suggests updating your system(s) to the above BIOS versions or later under the "Description" section as soon as possible to alleviate possible system board replacement.

Hardware platforms affected : HP Z4 G4 Workstation, HP Z6 G4 Workstation, HP Z8 G4 Workstation

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06305194

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration.The information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Hong Kong SAR

hp-detect-load-my-device-portlet

Actions
Loading...