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HP OfficeJet Pro 9010, 9020 Printers - Replacing Ink Cartridges

This document is for HP OfficeJet Pro 9010, 9010e, 9012, 9013, 9014, 9014e, 9015, 9015e, 9016, 9018, 9018e, 9019, 9020, 9020e, 9022, 9022e, 9023, 9025, 9025e, 9026, 9028, OfficeJet 9012, 9012e, and Premier All-in-One printers.
This document contains steps for replacing the ink cartridges.
How to Replace an Ink Cartridge in the HP OfficeJet Pro 9010 and 9020 Printer Series
How to Replace an Ink Cartridge in the HP OfficeJet Pro 9010 and 9020 Printer Series
Learn how to replace any ink cartridges in an HP OfficeJet Pro 9010 or 9020 series printer that are low or out of ink, as indicated on the computer or printer control panel.

Replace the ink cartridges

Replace any low or empty ink cartridges.
  1. Turn on the printer.
  2. Open the ink cartridge access door.
    The carriage moves to the center of the printer.
  3. Wait until the carriage stops moving before you continue.
  4. Push in on the front of the ink cartridge to release it, and then pull it toward you to remove it from its slot.
    Image: Remove the ink cartridge from its slot.
  5. Remove the new ink cartridge from its package.
  6. Hold the new ink cartridge so that the ink cartridge contacts face the printer.
  7. Slide the new ink cartridge into its slot, and then gently push it forward until it snaps into place. Make sure the letter on the ink cartridge matches the letter on the slot.
    Do not lift the latch handle on the carriage to insert ink cartridges. Doing so could cause the printhead or ink cartridges to be incorrectlyseated, which could damage the print mechanism and cause printing problems.
    Image: Insert the ink cartridge into its color-coded slot
  8. Repeat these steps to install any other new ink cartridges.
  9. Close the ink cartridge access door.

Frequently asked questions (FAQs)

Review the list of frequently asked questions about replacing the ink cartridges.