hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Web Jetadmin - Low-privilege Service Account

Low-privilege Service Account

The HPWJA Service and Microsoft SQL Server (HPWJA) service run under the NT AUTHORITY\Network Service account, which is a low-privilege account on the local system. Using this account for both of these services is a critical security feature for HP Web Jetadmin. The NT AUTHORITY\Network Service account must have access to the following locations.
Location
Rights required
C:\Program Files\HP Inc\Web Jetadmin 10
(including all subdirectories and files in the directory structure)
Read & execute, List folder contents, and Read access
Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\HP Inc.\HPWebJetadmin\WjaService
(including all subkeys)
Full control and Read access
Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\WJAUpdateService
(including all subkeys)
note:
This registry key applies only to HP Web Jetadmin 10.2 (10.2.59093) through HP Web Jetadmin 10.4 (10.4.98174). Previous versions do not use this registry key.
Full control and Read access
Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\HP Inc.\WJAUpdateService
(including all subkeys)
note:
This registry key applies only to HP Web Jetadmin 10.4 SR1 and later. Previous versions do not use this registry key.
Full control and Read access
Microsoft SQL directory and file structure
Full control and Read access
C:\Windows\ServiceProfiles\NetworkService
(including all subdirectories and files in the directory structure)
Full control and Read access
Although you can run both of the HPWJA services under a different account, HP does not provide support to assist with this configuration. Changing the Microsoft Windows account that the HPWJA Service or SQL Server (HPWJA) service runs under might cause unexpected behavior in HP Web Jetadmin or cause both of these services to not start. In this case, HP Web Jetadmin will not run at all.
  caution:
If you run HP Web Jetadmin under any account other than the NT AUTHORITY\Network Service account, you do so at your own risk.
To verify which account a service is running under, perform the following steps:
  1. Use one of the following methods to open the Microsoft Windows Services window:
    • Start > Programs > Administrative Tools > Services
    • Start > Run > Services.msc
  2. Double-click the service.
  3. On the Properties screen, click the Log On tab.
  4. Verify that the NT AUTHORITY\Network Service account is listed in the This account field.

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Hong Kong SAR

hp-detect-load-my-device-portlet

Actions
Loading...