Samsung SCX-4829 Laser MFP - Clearing Paper Jams

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Samsung SCX-4829 Laser MFP - Clearing Paper Jams

The following procedures show how to clear paper jams.

When a paper jam occurs, the warning message appears on the display screen. Refer to the following table to locate and clear the paper jam.

Message	Location of the jam
Paper Jam 0 Open/Close Door	In the paper feed area or inside the printer.
Paper Jam 1 Open/Close Door	Inside the printer.
Paper Jam 2 Check Inside	Inside the printer or in the fuser area.
Duplex Jam 0 Check Inside	Inside the printer.
Duplex Jam 1 Open/Close Door	In the paper feed area or inside the printer.

note:

Some messages might not appear in the display depending on options or models.

caution:

To avoid tearing the paper, pull the jammed paper out gently and slowly. Follow the instructions in the following sections to clear the jam.

In the paper feed area

If paper is jammed in the paper feed area, follow the next steps to release the jammed paper.

Pull the tray open.

Figure : Tray, open
Remove the jammed paper by gently pulling it straight out as shown in the following image.

Figure : Paper, remove

If the paper does not move when pulling, or if there is no paper in this area, check in the toner cartridge area.
Insert the tray back into the printer. Printing automatically resumes.

In the manual tray

When using the manual tray and the printer detects that there is either no paper or that paper has been improperly loaded, follow the next steps to release the jammed paper.

Check if the paper is stuck in the feeding area, and if so, pull it out gently and slowly.

Figure : Paper, remove
Load paper into the manual tray.
Open the front cover and close it. The printer will resume printing.

In the toner cartridge area

If paper is jammed in the toner cartridge area, follow the next steps to release the jammed paper.

Open the front cover and pull the toner cartridge out.

Figure : Toner cartridge, remove
Remove the jammed paper by gently pulling it straight out as shown in the following image.

Figure : Paper, remove
Replace the toner cartridge and close the front cover. Printing automatically resumes.

caution:

If the front cover is not completely closed, the printer will not operate.

In the paper exit area

If paper is jammed in the paper exit area, follow the next steps to release the jammed paper.

If a long portion of the paper is visible, pull it straight out. Open and close the front cover firmly. The printer will resume printing.

Figure : Paper, remove

If there is no jammed paper, or if there is any resistance removing the paper, stop pulling and go to Step 2.
Open the rear cover.
Pull the guide rear on each side down and carefully take the jammed paper out of the printer. Return the guide rear to its original position.
Figure : Guide rear, pull

Guide rear
Close the rear cover. Printing automatically resumes.

In the duplex unit area

If the duplex unit is not inserted correctly, paper jam might occur. Make sure that the duplex unit is inserted correctly.

Pull the duplex unit out of the printer.
Figure : Duplex unit, remove

Duplex unit
Remove the jammed paper from the duplex unit.

Figure : Paper, remove

If the paper does not come out with the duplex unit, remove the paper from the bottom of the printer.

Figure : Paper, remove

If there is no jammed paper, or if there is any resistance removing the paper, stop pulling and go to Step 3.
Open the rear cover.
Pull the guide rear on each side down and remove the paper. Return the guide rear to its original position.
Figure : Guide rear, pull

Guide rear
Close the rear cover. Printing automatically resumes.

In the optional tray

If paper is jammed in the optional tray, follow the next steps to release the jammed paper.

Pull the optional tray open.

Figure : Optional tray, open
If there is jammed paper, remove the paper from the printer by gently pulling it straight out as shown in the following image.

Figure : Paper, remove

If there is no jammed paper, or if there is any resistance removing the paper, stop pulling and go to Step 3.
Pull the tray half.

Figure : Tray, half open
Remove the jammed paper by gently pulling the paper straight up and out.

Figure : Paper, remove
Insert the trays back into the printer. Printing automatically resumes.

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