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Welcome to HP Customer Support

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  • Information
    Important Print Security Update

    HP was recently made aware of a vulnerability in certain inkjet printers by a third-party researcher. HP has updates available for download to address the vulnerability. Details and more information are available in the Security Bulletin

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HP OMEN PCs - Improving Video Game Performance or FPS (Windows 10)

This document applies to HP OMEN computers with Windows 10.
Learn more about what factors influence the way a video game displays on your computer, and how to improve performance.
What is FPS?
FPS stands for Frames Per Second. This is a measurement of how many times the screen does a full refresh within a second. FPS is a fluid measurement that fluctuates based upon rendering speed, image complexity, refresh rates and more.
There are several factors that contribute to FPS:
  • Monitor limitations - The refresh rate of a monitor, measured in hertz (Hz), demonstrates the maximum number of cycles per second. 1Hz is equal to 1 FPS.
  • Tearing - The term tearing describes a visual artifact where the monitor shows information from different frames in a single screen.
  • Sync technologies - There are several sync technologies that fix tearing: V-sync, AMD Free-Sync, Nvidia G-sync, and more. They all work differently to address the same problem. Check your hardware specs to see which technologies, if any, are compatible with your devices.
Measure FPS
Monitor FPS through in-game resources or using available applications:
  • AMD RadeonPro - Systems using a supported AMD graphics card can use AMD RadeonPro to monitor FPS.
  • Nvidia GeForce Experience - Systems using a supported Nvidia graphics card can use GeForce Experience to monitor FPS.
  • In-game - Most games have an FPS monitoring system that can be turned on through the game menu.
  • Downloadable applications - There are a variety of software applications available to monitor FPS. Consult the technical specifications of your graphics card to check compatability.
Improve performance or FPS
There are many ways to increase FPS and system performance:
  • Update the BIOS.
    For desktop PCs, go to HP Desktop PCs - Updating the BIOS.
    For notebook PCs, go to HP Notebook PCs - Updating the BIOS
  • Update the graphics driver.
    Go to HP Customer Support - Software and Driver Downloads, enter your PC model, then select the driver for your graphics card.
  • Most games allow you to change the graphics settings. Using a lower graphic quality often improves FPS.
  • Close any applications or programs that are not being used.
  • Turn on Game Mode. Game Mode is a new feature in Windows 10 Creators Update that improves gaming performance by limiting background processes and programs from using system resources while a game is running.
    1. Press the Windows key and G to open the Game bar.
    2. In the game bar, click Settings.
    3. Click the check box next to the game title to enable Game Mode for that game.
  • Plug notebook PCs into an AC adapter to give the graphics card more power.

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