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Use an HP online troubleshooting wizard.
If you have a problem with the stapler/stacker, get step-by-step instructions.
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note:The HP online troubleshooting wizards may not be available in all languages.
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Carefully shift the printer and open the stapler door on the back.
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Gently pull on the cap of the stapler cartridge to release the cartridge.
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Pull the stapler cartridge out from the printer.
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Lift the green metal lever on the stapler base.
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Remove the sheet with the jammed staples.
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Close the green metal lever until it snaps into place.
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Insert the stapler cartridge into the printer until it snaps into place.
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Close the stapler door, and carefully return the printer to its original position.
