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HP Customer Support - Knowledge Base

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  • Information
    Fix Windows 10 Update Issues

    > Print spooler or any other printer problems caused by a Windows 10 update or upgrade - Click Here
    > Resolve Windows 10 or update issues on HP computer – Click Here

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HP PageWide Pro 750, MFP 772, 777 - The product does not print, and the computer has a third-party firewall installed

The product does not print, and the computer has a third-party firewall installed

  1. Update the firewall with the most recent update available from the manufacturer.
  2. If programs request firewall access when you install the product or try to print, make sure you allow the programs to run.
  3. Temporarily turn off the firewall, and then install the wireless product on the computer. Enable the firewall when you have completed the wireless installation.

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Country/Region: Hong Kong SAR

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