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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Notebook - 15-ba018nf Product Specifications

Hardware
Product number
Y6G91EA
Product name
HP Notebook - 15-ba018nf
Microprocessor
AMD Quad-Core A8-7410 APU (2.2 GHz, up to 2.5 GHz, 2 MB cache)
Memory, standard
12 GB DDR3L-1600 SDRAM (1 x 4 GB, 1 x 8 GB)
Video graphics
AMD Radeon™ R5 M430 Graphics (2 GB DDR3 dedicated)
Hard drive
1 TB 5400 rpm SATA
Optical drive
SuperMulti DVD burner
Display
39.6 cm (15.6") diagonal HD SVA BrightView WLED-backlit (1366 x 768)
Keyboard
Full-size island-style keyboard with integrated numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) (Miracast compatible)
Network interface
Integrated 10/100 BASE-T Ethernet LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 HDMI; 1 headphone/microphone combo; 2 USB 2.0; 1 USB 3.0; 1 RJ-45
Minimum dimensions (W x D x H)
38.43 x 25.46 x 2.43 cm
Weight
2.04 kg
Power supply type
45 W AC power adapter
Battery type
4-cell, 41 Wh Li-ion
Battery type note
User-replaceable battery
Webcam
HP TrueVision HD Camera with integrated digital microphone
Audio features
DTS Studio Sound™; Dual speakers
Software
Operating system
Windows 10 Home 64
HP apps
HP Lounge
Software included
McAfee LiveSafe™
Pre-installed software
CyberLink PowerDirector; Netflix
Software - Productivity & finance
1 month trial for new Microsoft® Office 365 customers

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Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Hong Kong SAR

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