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HP PCs - Things You Should Do When Setting Up Your PC (Windows 10)

This document applies to HP computers with Windows 10.
This document provides a helpful, secure process to follow when setting up your computer for the first time or after using HP System Recovery to restore the computer to its original configuration. During this critical time when the computer is being set up, it is more vulnerable to security threats because it does not contain the most recent updates. Use the following steps to make sure your computer is up-to-date and secure.

Step 1: Connecting the hardware and completing setup

When setting up your computer for the first time or after a System Recovery, connect only the basic hardware you need to use Windows (usually the mouse, keyboard, and monitor). Make sure that the network cable and any wireless connections are disconnected before you begin. During the setup process, you must complete a series of computer setup screens. It is important to fill out the setup information and wait for the setup to complete. Do not restart the computer during this process.
  caution:
A new computer or newly recovered computer may not have protection installed or set up. Do not connect the network cable, printers, cameras, scanners, or any other non-essential peripheral devices and do not install any extra software until setup has finished and you have completed the rest of the steps in this document. Remove USB storage devices and HP Personal and Pocket Media drives until the setup process is complete.
If the computer uses a broadband Internet connection, do not connect the network cable (or broadband modem). The computer can be more susceptible to security threats during this critical period. If you are prompted to complete an Internet connection to complete a setup screen, try to bypass the screen and complete that portion of setup later. If this is not possible, temporarily connect the cable to complete the screen then disconnect the cable until after completing the steps in this document. After completing the setup or System Recovery, continue to the next step to enable the firewall.

Step 2: Enabling the firewall

Setting up a firewall provides basic protection against security threats before connecting to the Internet. You can use Windows Defender or other firewall software, such as McAfee Personal Firewall.
note:
Do not enable more than one firewall. Firewall software programs can interfere with one another if more than one is open.
Follow these steps to set up a firewall:
  1. In Windows, search for and open Control Panel.
  2. Click System and Security.
    Figure : System and Security
    System and Security
  3. Select Security and Maintenance from the list.
    Figure : Security and Maintenance
    Security and Maintenance
    note:
    If no alert displays, the security settings are up to date.
    Figure : No security issues detected
    No security issues detected
  4. If a security alert displays, click Turn on now to activate the firewall.
    Figure : Turn on firewall
    Turn on firewall
After enabling the firewall, continue to the next step to connect the computer to the Internet.

Step 3: Connecting to the Internet

Once you have enabled a firewall, connect to the Internet using an existing connection or set up a new connection. If you are having trouble setting up a connection or need help with the password, contact the Internet Service Provider (ISP) support number. After connecting to the Internet, continue to the next step to install the security software.
  caution:
Do not browse the Internet or use e-mail yet. Finish the steps in this document to make the computer more secure before using the Internet.

Step 4: Installing security software

Once you have enabled a firewall and connected to the Internet, install a security or antivirus program to protect the computer against security threats such as viruses and spyware. Windows 10 comes with Windows Defender security software built into the operating system to protect your computer. Depending on the model, your computer might also come with a preinstalled trial subscription to security software, such as McAfee or Norton. After selecting and installing your preferred security software, continue to the next step to update the security software.

Step 5: Updating security software

When setting up your computer for the first time or after a System Recovery, your security software needs to be updated with the newest virus definitions and threat information for the best protection. If you are using Windows Defender, use the following steps to update the security software.
  1. In Windows, search for and open Windows Defender.
  2. Select the Update tab, the click Update.
    Figure : Windows Defender Update window
    WIndows Defender Update window
After updating security software, continue to the next step to scan the computer.

Step 6: Scanning the computer

After updating the security software, perform a system scan to check the computer for potential threats. In Windows Defender, select the Home tab, then click Scan now.
Figure : Scan for threats
Scan for threats
After the computer has been scanned, continue to the next step to update the software and drivers.

Step 7: Updating software and drivers from HP Support Assistant

The latest software and drivers will increase security features and help the computer run smoothly. Follow these steps to use HP Support Assistant to check for updates.
  1. In Windows, search for and open HP Support Assistant. If the program is not installed, download and install the latest version of the HP Support Assistant software.
  2. If the Welcome window opens, select your preferences, then click Next. If it does not, skip to the next step.
    Figure : HP Support Assistant Welcome screen
    HP Support Assistant Welcome screen
  3. Select the My devices tab.
  4. Find your computer, and click Updates.
    Figure : Check for updates
    Check for updates
  5. Follow the on-screen instructions to download and install the updates.
Once the updates install, you can then install hardware devices, such as printers, all-in-ones, and cameras, using the manufacturer's installation instructions. Make sure each device is completely installed and working before installing another one. You can also install additional software that did not come pre-installed on the computer.

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