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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c04784084

Version: 1

Advisory: HP ProBook 455 G2 Notebook PC - IPM+ Cannot Control Display Brightness When Computer Running on Battery

Notice:: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 02-Sep-2015

Last updated : 03-Sep-2015

DESCRIPTION
Adjusting the display brightness using IPM+ while the computer is running on battery has no effect on the display brightness.
The issue may occur after upgrading the operating system to Windows 10.

SCOPE
Information in this document applies to HP Probook 455 G2 Notebook PCs.
RESOLUTION
Install the latest graphics driver to resolve the issue.
SoftPaq Description
Release Notes
Download SoftPaq
AMD Video Driver and Control Panel
Version: 1335210041009140605A17288
Revision: C Pass: 1
NOTE: A more recent version of this software may be available. Check for newer versions at http://www.hp.com/.

Hardware platforms affected : HP ProBook 455 G2 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA04784084

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

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