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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP ENVY Notebook 15-ae000ns Product Specifications

Hardware
Software
Hardware
Product Name
15-ae000ns
Product Number
M4V05EA
Microprocessor
Intel Core i7-5500U with Intel HD Graphics 5500 (2.4 GHz, 4 MB cache, 2 cores)
Memory
16 GB DDR3L-1600 SDRAM (2 x 8 GB)
Video Graphics
NVIDIA GeForce GTX 950M (4 GB DDR3L dedicated)
Hard Drive
1 TB 5400 rpm SATA
Multimedia Drive
SuperMulti DVD burner
Display
39.6 cm (15.6") diagonal HD BrightView WLED-backlit (1366 x 768)
Network Card
Integrated 10/100/1000 Gigabit Ethernet LAN
Wireless Connectivity
Intel 802.11a/b/g/n/ac (2x2) and Bluetooth 4.0 combo (Miracast compatible)
Sound
Bang & Olufsen with 4 speakers and 1 subwoofer
Keyboard
Full-size backlit keyboard with integrated numeric keypad
Pointing Device
HP Imagepad with multi-touch gesture support
External Ports
1 multi-format SD media card reader
1 HDMI
1 headphone/microphone combo
4 USB 3.0 (1 HP USB Boost)
1 RJ-45
Dimensions
38.4 x 25.5 x 2.29 cm
Weight
2.37 kg
Power
90 W AC power adapter
3-cell, 55.5 Wh prismatic
Camera
HP TrueVision HD Webcam (front-facing) with integrated dual array digital microphone
Software
Operating System:
Windows 8.1 (64 bits)
Security and Support:
Avast! SecureLine VPN (1-month subscription)
McAfee LiveSafe
Internet Solutions:
Adobe Shockwave Player
Bang & Olufsen
CyberLink MediaEspresso
CyberLink Media Suite
CyberLink PowerBackup
Evernote
Foxit PhantomPDF Express for HP
Mahjong
mysms
Skype
TripAdvisor
7-Zip

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now

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Country/Region: Hong Kong SAR

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