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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent class of vulnerabilities referred to as “speculative execution side-channel attacks”. HP has released a security bulletin for systems with Intel x86 processor, and will continue to provide more information on other processors (ARM, AMD) as it becomes available. 

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HP Spectre 13-4050ca x360 Convertible PC Product Specifications

Hardware
Product Name
13-4050ca
Product Number
L0Q60UA
Microprocessor
2.4GHz 5th generation Intel Core i7-5500U Dual Core
Microprocessor Cache
4MB L3 Cache
Memory
On-board 8GB 1600MHz LPDDR3 SDRAM
Video Graphics
Intel HD graphics 5500
Display
13.3-inch diagonal Radiance QHD Infinity LED-backlit touchscreen display (2560x1440)
Hard Drive
512GB solid-state drive
Wireless Connectivity
2x2 802.11ac WLAN and Bluetooth
Sound
DTS Sound+ with dual speakers
Keyboard
Full-size island-style backlit keyboard
Pointing Device
HP Imagepad supporting multi-touch gestures without on/off button
External Ports
Multi-format digital media card reader
3 SuperSpeed USB 3.0
1 Mini DisplayPort
1 HDMI
1 Headphone-out/microphone-in combo jack
Dimensions
12.79 in(W) x 8.6 in (D) x 0.6 in(min H)/0.6 in(min H)/0.63 in(max H)0.63 in(max H)
Weight
3.17 lb
Power
45W AC adapter
3-cell 56WHr 4.96Ah lithium-ion battery
ID Mech Description
Front-facing HP TrueVision Full HD WVA webcam with integrated dual digital microphones
Software
Operating System:
Windows 8.1 (64-bit)
Communication Chat:
Skype
HP Help Support:
HP Support Assistant: Enjoy immediate, always-on, self-help support built right into your PC, for the life of your PC, absolutely free.
Getting Started with Windows 8: Learn tips and tricks for Windows 8.1.
HP Recovery Manager: Recover, restore, and create recovery media for, your PC.
HP ePrint: Wirelessly print from anywhere, anytime, on any HP ePrint-enabled printer.
Books, Music, Photos, and Videos:
HP Connected Music: Listen to music from multiple sources – all from one app.  Enjoy your local music and iTunes library together with streaming services, including TuneIn Radio.
Netflix: Watch movies and TV online or via DVDs with subscription.
CyberLink PowerDVD: Upgrade your video watching experience with CyberLink’s TrueTheater technology including enhanced lighting features and improved audio quality.
CyberLink YouCam: Take pictures, record video, and get creative with special photo editing and video effects.
Snapfish Connected Photo: Enjoy your photos with access from any device, all in one place. Easily access photos across your PC and mobile devices, then celebrate your memories with photo gifts, and prints.
Productivity Tools:
Meet the new Office: The most powerful Office yet. Your content when and where you need it.
Security Protection:
McAfee: Protect your PC from malicious software and dangerous online threats with a free 1-year McAfee LiveSafe subscription.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country: Hong Kong

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