hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...

hp-concentra-wrapper-portlet

Actions
Loading...

Remove and Replace the Converter Board for Sprout by HP

This document applies to Sprout by HP.
Sprout by HP
Before you begin
  • You need a Phillips head screwdriver.
  • Remove all CDs and DVDs from the optical drive.
  • Turn off the computer, and disconnect all cables. Be sure to disconnect the network cable before disconnecting the power cord.
  • Transfer the computer to a clear, flat, stable work surface over a non-carpeted floor.
  • Place the computer face-down on a soft flat surface. HP recommends that you place the Sprout on a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage.
  • Do not remove a component from the protective packaging until you are ready to install it.
  warning:
Make sure the computer is disconnected from power before starting.
  caution:
This product contains components that can be damaged by electrostatic discharge (ESD). To reduce the chance of ESD damage, work over a noncarpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface.
  caution:
Procedures in this document are provided by HP for qualified service agents and as a courtesy to its customers. Servicing internal components increases the risk of damaging the computer which might not be covered under warranty. Understand the risk and refer to the product's warranty before attempting to service the computer.
Video overview
View the following video before using the steps in this article.
  note:
For best quality on dial-up connections, wait until the video has fully loaded before viewing.
Remove the converter board
To remove the converter board, first you remove the touchmat, the right and left rear covers, column assembly, the bottom rear cover, and the motherboard EMI shield as described in the following instructions:
Step 1
For detailed instructions to remove the necessary parts to gain access to the converter board, see the HP support document, Remove and Replace the motherboard EMI shield for HP Sprout by HP.
Removing the motherboard EMI shield
Step 2
Carefully detach the power and backlight connectors from the board. Note that the backlight connector location will vary, and might be in any one of the three connectors, depending on the panel manufacturer.
The power and backlight connectors
Step 3
Remove the two silver torx head screws from the board.
The two screws that secure the converter board
Step 4
Pull the board out of the computer.
Pulling the board out of the computer
Replace the converter board
Use the following steps to replace the converter board:
Step 1
To replace the converter board, align the two holes on the board with the standoffs inside the unit.
Replacing the converter board
Step 2
Replace the two torx head screws for the converter board.
The two screws that secure the converter board
Step 3
Replace the power and backlight connectors to the board.
If installing a new converter board or LCD panel, make sure the backlight connector is inserted into the port on the board that matches the LCD panel manufacturer – a stencil next to each port indicates the location per panel manufacturer.
The power and backlight connectors
Step 4
Set the jumpers on the board to match the configuration for the panel manufacturer...
The jumpers that need to be set
...the jumper configuration for each panel manufacturer is stenciled on the board itself...
... as well as on the middle frame right above the board.
Stenciled jumper configuration on the converter board
Stenciled jumper configuration on the board
Step 5
Replace the parts that were removed to gain access to the converter board.
For detailed instructions to replace the parts removed to get to the converter board, see the HP support document, Remove and Replace the motherboard EMI shield for HP Sprout by HP.
Replacing the touchmat

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Hong Kong

hp-detect-load-my-device-portlet

Actions
Loading...