hp-support-head-portlet

Actions
Loading...

Welcome to HP Customer Support

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Looking for Site Help?

    Learn about the features of the HP Customer Support site and how to use them to meet your online support needs. Click Here

     

hp-concentra-wrapper-portlet

Actions
Loading...

SUPPORT COMMUNICATION- SECURITY BULLETIN

Document ID: c04041432

Version: 2

HPSBPI02938 rev.2 - Certain HP LaserJet Printers, Remote Denial of Service (DoS)

Notice:: The information in this security bulletin should be acted upon as soon as possible.

Release date : 12-Dec-2013

Last updated : 03-Jul-2017

Potential Security Impact:
Remote Denial of Service (DoS)

Source:HP, HP Product Security Response Team (PSRT)

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with certain HP LaserJet Printers. The vulnerability could be exploited remotely resulting in a Denial of Service (DoS).
Reference Number
CVE-2013-6193 (CERT VU#882676, SSRT101065)
SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
Please refer to the RESOLUTION below for the list of potentially impacted HP LaserJet products.
BACKGROUND
CVSS 2.0 Base Metrics
Reference
Base Vector
Base Score
CVE-2013-6193
(AV:N/AC:L/Au:N/C:N/I:N/A:P)
5.0
Information on CVSS is documented in HP Customer Notice: HPSN-2008-002
HP thanks Roel Bouwman (roel@qsp.nl) for working with cert@cert.org to report CVE-2013-6193 to security-alert@hp.com
RESOLUTION
HP has provided firmware updates for impacted printers as set forth in the table below. To obtain the updated firmware, go to the HP Software and Drivers page for your product and find the firmware update from the list of available software.
Product Name
Model Number
Fixed Firmware Revision
HP Color LaserJet CM1312nfi Multifunction Printer
CC431A
20130920
HP Color LaserJet CM2320n Multifunction Printer
CC434A
20130920
HP Color LaserJet CP1515
CC377A
20130923
HP Color LaserJet CP1518
CC378A
20130923
HP Color LaserJet CP2025 Printer
CB494A
20130923
HP Color LaserJet CP5225 Series
CE710A, CE711A, CE712A
20130816
HP LaserJet M1522n Multifunction Printer
CC372A
20130923
HP LaserJet M2727 Multifunction Printer
CB532A, CB533A
20130920
HP LaserJet Pro 100 color MFP M175
CE866A
20131028
HP LaserJet Pro 300 color MFP Printer M375
CE903A
20131028
HP LaserJet Pro 300 color Printer M351
CE955A
20130815
HP LaserJet Pro 400 color MFP M475
CE863A, CE864A
20131028
HP LaserJet Pro 400 color Printer M451
CE956A, CE957A, CE958A
20130815
HP LaserJet Pro CM1415fnw Color Multifunction Printer
CE862A
20131028
HP LaserJet Pro CP1025nw
CE914A / CE918A
20130703
HP LaserJet Pro CP1525nw Color Printer
CE875A
20131028
HP LaserJet Pro M1212nf MFP
CE841A
20130912
HP LaserJet Pro M1213nf MFP
CE845A
20130912
HP LaserJet Pro M1214nfh MFP
CE842A
20130912
HP LaserJet Pro M1216nfh MFP
CE843A
20130912
HP LaserJet Pro M1217nfw MFP
CE844A
20130912
HP LaserJet Pro M1536dnf Multifunction Printer
CE538A
20130815
HP LaserJet Pro P1102
CE657A / CE658A
20130703
HP LaserJet Pro P1606dn
CE749A
20130703
HP TopShot LaserJet Pro M275 MFP
CF040A
20131028
...
Third Party Security Patches: Third party security patches that are to be installed on systems running HP software products should be applied in accordance with the customer's patch management policy.
Support: For issues about implementing the recommendations of this Security Bulletin, contact normal HP Services support channel. For other issues about the content of this Security Bulletin, send an e-mail to hp-security-alert@hp.com.
Report: To report a potential security vulnerability with any HP supported product, send email to: hp­security­alert@hp.com.
Subscribe: To initiate a subscription to receive future HP Security Bulletin alerts via Email, visit https://h41369.www4.hp.com/alerts-signup.php?lang=en&cc=US&jumpid=hpsc_profile.
Security Bulletin Archive: To view released Security Bulletins, search the HP Support Site for "security bulletin".
Software Product Category: The Software Product Category is represented in the title by the two characters following HPSB.
PI
HP Printing and Imaging
HF
HP Hardware and Firmware
ST
HP Storage Software
GN
HP General Software
Support: For further information, contact normal HP Services support channel.
Report: To report a potential security vulnerability with any HP supported product, send Email to: hp-security-alert@hp.com.
It is strongly recommended that security related information being communicated to HP be encrypted using PGP, especially exploit information.
To get the security-alert PGP key, please send an e-mail message as follows:
Subject: get key
System management and security procedures must be reviewed frequently to maintain system integrity. HP is continually reviewing and enhancing the security features of software products to provide customers with current secure solutions.

"HP is broadly distributing this Security Bulletin in order to bring to the attention of users of the affected HP products the important security information contained in this Bulletin.HP recommends that all users determine the applicability of this information to their individual situations and take appropriate action.HP does not warrant that this information is necessarily accurate or complete for all user situations and, consequently, HP will not be responsible for any damages resulting from user's use or disregard of the information provided in this Bulletin.To the extent permitted by law, HP disclaims all warranties, either express or implied, including the warranties of merchantability and fitness for a particular purpose, title and non-infringement."
REVISION HISTORY : Version:1 (rev.1) - 12 December 2013 Initial release; Version:2 (rev.2) - 17 December 2013 Removed unaffected product from document properties

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein.The information provided is provided "as is" without warranty of any kind.To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restorationThe information in this document is subject to change without notice.HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries.Other product and company names mentioned herein may be trademarks of their respective owners.

hp-feedback-input-portlet

Actions
Loading...

hp-online-communities-portlet

Actions
Loading...

Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country: Hong Kong

hp-detect-load-my-device-portlet

Actions
Loading...