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HP Customer Support - Knowledge Base

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    We are temporarily closing our Service Centre. For details, please call our hotline

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP PCs and Printers - Is Windows on My Computer 32-bit or 64-bit?

This document applies to HP products and software for Windows operating systems only. This document does not pertain to Mac, Linux or other non-Windows operating systems.
Some software and drivers install only in a 32-bit or 64-bit version of Windows. Know your Windows version so that you can download the correct type of software and drivers from the HP website.
note:
If you are looking for a printer driver, go to 123.hp.com.

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Country/Region: Hong Kong SAR

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