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SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c03107489

Version: 1

HP PCs - Cannot Play HDMI and Audio Out at Same Time

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 01-Dec-2011

Last updated : 01-Dec-2011

DESCRIPTION
Audio data sent from the notebook cannot be sent to both the Audio Out port and the HDMI port at the same time.

SCOPE
All HP notebook computers running Microsoft Windows 7
RESOLUTION
The notebook is working as intended. A limitation of Microsoft Windows 7 is that audio data can only be sent to a single output source. If both the HDMI and Audio Out ports have devices connected to them, then Windows generally defaults to the HDMI port. As a result, sound cannot play through speakers connected to the Audio Out port while a device is also connected to the HDMI port.
For more information, see Resolving HDMI Display and Sound Issues (in English).

Hardware platforms affected : Compaq 320 Notebook PC, Compaq 325 Notebook PC, Compaq 420 Notebook PC, Compaq 421 Notebook PC, Compaq 435 Notebook PC, Compaq 436 Notebook PC, Compaq 510 Notebook PC, Compaq 511 Notebook PC, Compaq 515 Notebook PC, Compaq 516 Notebook PC, Compaq 610 Notebook PC, Compaq 615 Notebook PC, Compaq 620 Notebook PC, Compaq Armada m700 Notebook PC, Compaq Evo Notebook PC n115 series, Compaq Evo n1000v Notebook PC, Compaq Evo n1005v Notebook PC, Compaq Evo n1010v Notebook PC, Compaq Evo n1015v Notebook PC, Compaq Evo n1020v Notebook PC, Compaq Evo n160 Notebook PC, Compaq Evo n180 Notebook PC, Compaq Evo n400c Notebook PC, Compaq Evo n410c Notebook PC, Compaq Evo n600c Notebook PC, Compaq Evo n800c Notebook PC, Compaq Mini 102, Compaq Mini 110c-1000 PC series, Compaq Mini 110c-1100 PC series, Compaq Mini 311c-1000 PC series, Compaq Mini 700 PC series, Compaq Mini 730 PC series, Compaq Mini CQ10-100 PC series, Compaq Mini CQ10-400 PC series, Compaq Mini CQ10-500 PC series, Compaq Mini CQ10-600 PC series, Compaq Mini CQ10-900 PC series, Compaq Presario 1000 Notebook PC series, Compaq Presario 1100 Notebook PC series, Compaq Presario 1200 Notebook PC series, Compaq Presario 12XL Notebook PC series, Compaq Presario 1400 Notebook PC series, Compaq Presario 14XL Notebook PC series, Compaq Presario 1500 Notebook PC series, Compaq Presario 1600 Notebook PC series, Compaq Presario 16XL Notebook PC series, Compaq Presario 1700 Notebook PC series, Compaq Presario 17XL Notebook PC series, Compaq Presario 1800 Notebook PC series, Compaq Presario 18XL Notebook PC series, Compaq Presario 1900 Notebook PC series, Compaq Presario 2100 Notebook PC series, Compaq Presario 2200 Notebook PC series, Compaq Presario 2500 Notebook PC series, Compaq Presario 2700 Notebook PC series, Compaq Presario 2800 Notebook PC series, Compaq Presario 300 Notebook PC series, Compaq Presario 3000 Notebook PC series, Compaq Presario 700 Notebook PC series, Compaq Presario 800 Notebook PC series, Compaq Presario 900 Notebook PC series, Compaq Presario A900 Notebook PC series, Compaq Presario B1000 Notebook PC series, Compaq Presario B1200 Notebook PC series, Compaq Presario B1800 Notebook PC series, Compaq Presario B1900 Notebook PC series, Compaq Presario B2000 Notebook PC series, Compaq Presario B2800 Notebook PC series, Compaq Presario B3300 Notebook PC series, Compaq Presario B3800 Notebook PC series, Compaq Presario C300 Notebook PC series, Compaq Presario C500 Notebook PC series, Compaq Presario C700 Notebook PC series, Compaq Presario CQ20-100 Notebook PC series, Compaq Presario CQ20-200 Notebook PC series, Compaq Presario CQ20-300 Notebook PC series, Compaq Presario CQ32-100 Notebook PC series, Compaq Presario CQ35-100 Notebook PC series, Compaq Presario CQ35-200 Notebook PC series, Compaq Presario CQ35-300 Notebook PC series, Compaq Presario CQ35-400 Notebook PC series, Compaq Presario CQ36-100 Notebook PC series, Compaq Presario CQ40-100 Notebook PC series, Compaq Presario CQ40-200 Notebook PC series, Compaq Presario CQ40-300 Notebook PC series, Compaq Presario CQ40-400 Notebook PC series, Compaq Presario CQ40-500 Notebook PC series, Compaq Presario CQ40-600 Notebook PC series, Compaq Presario CQ41-100 Notebook PC series, Compaq Presario CQ41-200 Notebook PC series, Compaq Presario CQ42-100 Notebook PC series, Compaq Presario CQ42-200 Notebook PC series, Compaq Presario CQ43-100 Notebook PC series, Compaq Presario CQ43-200 Notebook PC series, Compaq Presario CQ45-100 Notebook PC series, Compaq Presario CQ45-200 Notebook PC series, Compaq Presario CQ45-300 Notebook PC series, Compaq Presario CQ45-400 Notebook PC series, Compaq Presario CQ50-100 Notebook PC series, Compaq Presario CQ56-100 Notebook PC series, Compaq Presario CQ57-100 Notebook PC series, Compaq Presario CQ57-200 Notebook PC series, Compaq Presario CQ60-100 Notebook PC series, Compaq Presario CQ60-200 Notebook PC series, Compaq Presario CQ60-300 Notebook PC series, Compaq Presario CQ61-100 Notebook PC series, Compaq Presario CQ61-200 Notebook PC series, Compaq Presario CQ61-300 Notebook PC series, Compaq Presario CQ61-400 Notebook PC series, Compaq Presario CQ62-100 Notebook PC series, Compaq Presario CQ62-200 Notebook PC series, Compaq Presario CQ62-a00 Notebook PC series, Compaq Presario CQ70-100 Notebook PC series, Compaq Presario CQ70-200 Notebook PC series, Compaq Presario CQ71-100 Notebook PC series, Compaq Presario CQ71-200 Notebook PC series, Compaq Presario CQ71-300 Notebook PC series, Compaq Presario F500 Notebook PC series, Compaq Presario F700 Notebook PC series, Compaq Presario M2000 Notebook PC series, Compaq Presario M2100 Notebook PC series, Compaq Presario M2200 Notebook PC series, Compaq Presario M2300 Notebook PC series, Compaq Presario M2400 Notebook PC series, Compaq Presario M2500 Notebook PC series, Compaq Presario R3000 Notebook PC series, Compaq Presario R3100 Notebook PC series, Compaq Presario R3200 Notebook PC series, Compaq Presario R3300 Notebook PC series, Compaq Presario R3400 Notebook PC series, Compaq Presario R4000 Notebook PC series, Compaq Presario R4100 Notebook PC series, Compaq Presario R4200 Notebook PC series, Compaq Presario V1000 Notebook PC series, Compaq Presario V1100 Notebook PC series, Compaq Presario V2000 Notebook PC series, Compaq Presario V2100 Notebook PC series, Compaq Presario V2200 Notebook PC series, Compaq Presario V2300 Notebook PC series, Compaq Presario V2400 Notebook PC series, Compaq Presario V2500 Notebook PC series, Compaq Presario V2600 Notebook PC series, Compaq Presario V2700 Notebook PC series, Compaq Presario V3000 Notebook PC series, Compaq Presario V3100 Notebook PC series, Compaq Presario V3200 Notebook PC series, Compaq Presario V3300 Notebook PC series, Compaq Presario V3400 Notebook PC series, Compaq Presario V3500 Notebook PC series, Compaq Presario V3600 Notebook PC series, Compaq Presario V3700 Notebook PC series, Compaq Presario V3800 Notebook PC series, Compaq Presario V3900 Notebook PC series, Compaq Presario V4000 Notebook PC series, Compaq Presario V4100 Notebook PC series, Compaq Presario V4200 Notebook PC series, Compaq Presario V4300 Notebook PC series, Compaq Presario V4400 Notebook PC series, Compaq Presario V5000 Notebook PC series, Compaq Presario V5100 Notebook PC series, Compaq Presario V5200 Notebook PC series, Compaq Presario V5300 Notebook PC series, Compaq Presario V6000 Notebook PC series, Compaq Presario V6100 Notebook PC series, Compaq Presario V6200 Notebook PC series, Compaq Presario V6300 Notebook PC series, Compaq Presario V6400 Notebook PC series, Compaq Presario V6500 Notebook PC series, Compaq Presario V6600 Notebook PC series, Compaq Presario V6700 Notebook PC series, Compaq Presario V6800 Notebook PC series, Compaq Presario X1000 Notebook PC series, Compaq Presario X1100 Notebook PC series, Compaq Presario X1200 Notebook PC series, Compaq Presario X1300 Notebook PC series, Compaq Presario X1400 Notebook PC series, Compaq Presario X1500 Notebook PC series, Compaq Presario X6000 Notebook PC series, Compaq Presario X6100 Notebook PC series, HP 2000-100 Notebook PC series, HP 2000-200 Notebook PC series, HP 2133 Mini-Note PC, HP 2533t Mobile Thin Client, HP 3115m Notebook PC, HP 420 Notebook PC, HP 421 Notebook PC, HP 425 Notebook PC, HP 430 Notebook PC, HP 431 Notebook PC, HP 4320t Mobile Thin Client, HP 435 Notebook PC, HP 4410t Mobile Thin Client, HP 500 Notebook PC, HP 510 Notebook PC, HP 520 Notebook PC, HP 530 Notebook PC, HP 540 Notebook PC, HP 541 Notebook PC, HP 550 Notebook PC, HP 620 Notebook PC, HP 625 Notebook PC, HP 630 Notebook PC, HP 631 Notebook PC, HP 635 Notebook PC, HP 6360t Mobile Thin Client, HP Compaq 2210b Notebook PC, HP Compaq 2230s Notebook PC, HP Compaq 2510p Notebook PC, HP Compaq 2710p Notebook PC, HP Compaq 6510b Notebook PC, HP Compaq 6515b Notebook PC, HP Compaq 6520s Notebook PC, HP Compaq 6530b Notebook PC, HP Compaq 6530s Notebook PC, HP Compaq 6531s Notebook PC, HP Compaq 6535b Notebook PC, HP Compaq 6535s Notebook PC, HP Compaq 6710b Notebook PC, HP Compaq 6710s Notebook PC, HP Compaq 6715b Notebook PC, HP Compaq 6715s Notebook PC, HP Compaq 6720s Notebook PC, HP Compaq 6720t Mobile Thin Client, HP Compaq 6730b Notebook PC, HP Compaq 6730s Notebook PC, HP Compaq 6735b Notebook PC, HP Compaq 6735s Notebook PC, HP Compaq 6820s Notebook PC, HP Compaq 6830s Notebook PC, HP Compaq 6910p Notebook PC, HP Compaq 8510p Notebook PC, HP Compaq 8510w Mobile Workstation, HP Compaq 8710p Notebook PC, HP Compaq 8710w Mobile Workstation, HP Compaq nc2400 Notebook PC, HP Compaq nc4010 Notebook PC, HP Compaq nc4200 Notebook PC, HP Compaq nc4400 Notebook PC, HP Compaq nc6120 Notebook PC, HP Compaq nc6140 Notebook PC, HP Compaq nc6230 Notebook PC, HP Compaq nc6320 Notebook PC, HP Compaq nc6400 Notebook PC, HP Compaq nc8430 Notebook PC, HP Compaq nw8440 Mobile Workstation, HP Compaq nw9440 Mobile Workstation, HP Compaq nx4820 Notebook PC, HP Compaq nx6105 Notebook PC, HP Compaq nx6110 Notebook PC, HP Compaq nx6115 Notebook PC, HP Compaq nx6120 Notebook PC, HP Compaq nx6125 Notebook PC, HP Compaq nx6130 Notebook PC, HP Compaq nx6310 Notebook PC, HP Compaq nx6325 Notebook PC, HP Compaq nx7100 Notebook PC, HP Compaq nx7200 Notebook PC, HP Compaq nx7300 Notebook PC, HP Compaq nx8420 Notebook PC, HP Compaq nx9005 Notebook PC, HP Compaq nx9010 Notebook PC, HP Compaq nx9420 Notebook PC, HP Compaq nx9500 Notebook PC, HP Compaq nx9500A Notebook PC, HP Compaq tc4200 Tablet PC, HP Compaq tc4400 Tablet PC, HP ENVY 13-1000 Notebook PC series, HP ENVY 14-1000 Notebook PC series, HP ENVY 14-1100 Beats Edition Notebook PC series, HP ENVY 14-1100 Notebook PC series, HP ENVY 14-1200 Beats Edition Notebook PC series, HP ENVY 14-1200 Notebook PC series, HP ENVY 14-2000 Beats Edition Notebook PC series, HP ENVY 14-2000 Notebook PC series, HP ENVY 15-1000 Notebook PC series, HP ENVY 15-1100 Beats Limited Edition Notebook PC series, HP ENVY 15-1100 Notebook PC series, HP ENVY 17-1000 Notebook PC series, HP ENVY 17-1100 Notebook PC series, HP ENVY 17-2000 3D Edition Notebook PC series, HP ENVY 17-2000 Notebook PC series, HP EliteBook 2530p Notebook PC, HP EliteBook 2560p Notebook PC, HP EliteBook 2730p Notebook PC, HP EliteBook 2760p Tablet PC, HP EliteBook 6930p Notebook PC, HP EliteBook 8460p Notebook PC, HP EliteBook 8560p Notebook PC, HP EliteBook 8560w Mobile Workstation, HP G3000 Notebook PC series, HP G3100 Notebook PC series, HP G42-100 Notebook PC series, HP G42-200 Notebook PC series, HP G50-100 Notebook PC series, HP G5000 Notebook PC series, HP G56-100 Notebook PC series, HP G60-100 Notebook PC series, HP G60-200 Notebook PC series, HP G60-400 Notebook PC series, HP G60-500 Notebook PC series, HP G6000 Notebook PC series, HP G61-100 Notebook PC series, HP G61-300 Notebook PC series, HP G61-500 Notebook PC series, HP G62-100 Notebook PC series, HP G62-200 Notebook PC series, HP G62-a00 Notebook PC series, HP G62-b00 Notebook PC series, HP G70-100 Notebook PC series, HP G70-200 Notebook PC series, HP G7000 Notebook PC series, HP G71-300 Notebook PC series, HP G72-100 Notebook PC series, HP G72-200 Notebook PC series, HP G72-a00 Notebook PC series, HP G72-b00 Notebook PC series, HP HDX X16-1000 Premium Notebook PC series, HP HDX X16-1100 Premium Notebook PC series, HP HDX X16-1200 Premium Notebook PC series, HP HDX X16-1300 Premium Notebook PC series, HP HDX X18-1000 Premium Notebook PC series, HP HDX X18-1100 Premium Notebook PC series, HP HDX X18-1200 Premium Notebook PC series, HP HDX X18-1300 Premium Notebook PC series, HP Mini 1000 PC series, HP Mini 1000 Vivienne Tam Edition PC series, HP Mini 110-1000 PC series, HP Mini 110-1100 PC series, HP Mini 110-1100 by Studio Tord Boontje PC series, HP Mini 110-3000 PC series, HP Mini 110-3100 PC series, HP Mini 110-3500 PC series, HP Mini 110-3600 PC series, HP Mini 110-3800 PC series, HP Mini 1100 PC series, HP Mini 1100 Vivienne Tam Edition PC series, HP Mini 1101, HP Mini 1103, HP Mini 210-1000 PC series, HP Mini 210-1000 Vivienne Tam Edition PC series, HP Mini 210-1100 PC series, HP Mini 210-2000 PC series, HP Mini 210-3000 PC series, HP Mini 2102, HP Mini 2140 Notebook PC, HP Mini 311-1000 PC series, HP Mini 5101, HP Mini 5102, HP Mini 5103, HP Neoware m100 Mobile Thin Client, HP OmniBook 4000 Notebook PC, HP OmniBook 4100 Notebook PC, HP OmniBook 4150 Notebook PC, HP OmniBook 4150B Notebook PC, HP OmniBook 500 Notebook PC, HP OmniBook 510 Notebook PC, HP OmniBook 5700 Notebook PC, HP OmniBook 6000 Notebook PC, HP OmniBook 6100 Notebook PC, HP OmniBook 7150 Notebook PC, HP OmniBook 800 Notebook PC, HP OmniBook 900 Notebook PC, HP OmniBook 900B Notebook PC, HP OmniBook Sojourn Notebook PC, HP OmniBook XE-DA Notebook PC, HP OmniBook XE2-DB Notebook PC, HP OmniBook XE2-DD Notebook PC, HP OmniBook vt6200 Notebook PC, HP OmniBook xe2-dc Notebook PC, HP OmniBook xe3-gc Notebook PC, HP OmniBook xe3-gd Notebook PC, HP OmniBook xe3-ge Notebook PC, HP OmniBook xe3-gf Notebook PC, HP OmniBook xe4100 Notebook PC, HP OmniBook xe4400 Notebook PC, HP OmniBook xe4500 Notebook PC, HP OmniBook xt1500-id Notebook PC, HP OmniBook xt6050 Notebook PC, HP OmniBook xt6200 Notebook PC, HP Pavilion HDX9000 Entertainment Notebook PC series, HP Pavilion HDX9100 Entertainment Notebook PC series, HP Pavilion HDX9200 Entertainment Notebook PC series, HP Pavilion HDX9300 Entertainment Notebook PC series, HP Pavilion HDX9400 Entertainment Notebook PC series, HP Pavilion HDX9500 Entertainment Notebook PC series, HP Pavilion dm1-1000 Entertainment Notebook PC series, HP Pavilion dm1-1100 Entertainment Notebook PC series, HP Pavilion dm1-2000 Entertainment Notebook PC series, HP Pavilion dm1-3000 Entertainment Notebook PC series, HP Pavilion dm1-4000 Entertainment Notebook PC series, HP Pavilion dm3-1000 Entertainment Notebook PC series, HP Pavilion dm3-1100 Entertainment Notebook PC series, HP Pavilion dm3-2000 Entertainment Notebook PC series, HP Pavilion dm3-3000 Entertainment Notebook PC series, HP Pavilion dm4-1000 Entertainment Notebook PC series, HP Pavilion dm4-1100 Entertainment Notebook PC series, HP Pavilion dm4-2000 Entertainment Notebook PC series, HP Pavilion dv1000 Notebook PC series, HP Pavilion dv1100 Notebook PC series, HP Pavilion dv1200 Notebook PC series, HP Pavilion dv1300 Notebook PC series, HP Pavilion dv1400 Notebook PC series, HP Pavilion dv1500 Notebook PC series, HP Pavilion dv1600 Notebook PC series, HP Pavilion dv1700 Notebook PC series, HP Pavilion dv2-1000 Entertainment Notebook PC series, HP Pavilion dv2000 Entertainment Notebook PC series, HP Pavilion dv2100 Entertainment Notebook PC series, HP Pavilion dv2200 Entertainment Notebook PC series, HP Pavilion dv2300 Entertainment Notebook PC series, HP Pavilion dv2400 Entertainment Notebook PC series, HP Pavilion dv2500 Entertainment Notebook PC series, HP Pavilion dv2600 Entertainment Notebook PC series, HP Pavilion dv2600 Special Edition Entertainment Notebook PC series, HP Pavilion dv2700 Entertainment Notebook PC series, HP Pavilion dv2700 Special Edition Entertainment Notebook PC series, HP Pavilion dv2800 Artist Entertainment Notebook PC series, HP Pavilion dv2800 Entertainment Notebook PC series, HP Pavilion dv2800 Verve Entertainment Notebook PC series, HP Pavilion dv2900 Artist Entertainment Notebook PC series, HP Pavilion dv2900 Entertainment Notebook PC series, HP Pavilion dv2900 Special Edition Entertainment Notebook PC series, HP Pavilion dv2900 Verve Entertainment Notebook PC series, HP Pavilion dv3-1000 Entertainment Notebook PC series, HP Pavilion dv3-2000 Entertainment Notebook PC series, HP Pavilion dv3-2100 Entertainment Notebook PC series, HP Pavilion dv3-2200 Entertainment Notebook PC series, HP Pavilion dv3-2300 Entertainment Notebook PC series, HP Pavilion dv3-4000 Entertainment Notebook PC series, HP Pavilion dv3-4100 Entertainment Notebook PC series, HP Pavilion dv3000 Entertainment Notebook PC series, HP Pavilion dv3100 Entertainment Notebook PC series, HP Pavilion dv3500 Entertainment Notebook PC series, HP Pavilion dv3600 Entertainment Notebook PC series, HP Pavilion dv4-1000 Entertainment Notebook PC series, HP Pavilion dv4-1100 Entertainment Notebook PC series, HP Pavilion dv4-1100 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1200 Entertainment Notebook PC series, HP Pavilion dv4-1200 Special Edition Entertainment Notebook PC series, HP Pavilion dv4-1300 Entertainment Notebook PC series, HP Pavilion dv4-1400 Entertainment Notebook PC series, HP Pavilion dv4-1500 Entertainment Notebook PC series, HP Pavilion dv4-2000 Entertainment Notebook PC series, HP Pavilion dv4-2100 Entertainment Notebook PC series, HP Pavilion dv4-3000 Entertainment Notebook PC series, HP Pavilion dv4-3100 Entertainment Notebook PC series, HP Pavilion dv4-4000 Entertainment Notebook PC series, HP Pavilion dv4-4100 Entertainment Notebook PC series, HP Pavilion dv4000 Notebook PC series, HP Pavilion dv4100 Notebook PC series, HP Pavilion dv4200 Notebook PC series, HP Pavilion dv4300 Notebook PC series, HP Pavilion dv4400 Notebook PC series, HP Pavilion dv5-1000 Entertainment Notebook PC series, HP Pavilion dv5-1100 Entertainment Notebook PC series, HP Pavilion dv5-1200 Entertainment Notebook PC series, HP Pavilion dv5-2000 Entertainment Notebook PC series, HP Pavilion dv5-2100 Entertainment Notebook PC series, HP Pavilion dv5000 Notebook PC series, HP Pavilion dv5100 Notebook PC series, HP Pavilion dv5200 Notebook PC series, HP Pavilion dv5300 Notebook PC series, HP Pavilion dv6-1000 Entertainment Notebook PC series, HP Pavilion dv6-1100 Entertainment Notebook PC series, HP Pavilion dv6-1200 Artist Edition Entertainment Notebook PC series, HP Pavilion dv6-1200 Entertainment Notebook PC series, HP Pavilion dv6-1300 Entertainment Notebook PC series, HP Pavilion dv6-1400 Entertainment Notebook PC series, HP Pavilion dv6-2000 Entertainment Notebook PC series, HP Pavilion dv6-2100 Entertainment Notebook PC series, HP Pavilion dv6-3000 Entertainment Notebook PC series, HP Pavilion dv6-3100 Entertainment Notebook PC series, HP Pavilion dv6-3200 Entertainment Notebook PC series, HP Pavilion dv6-4000 Entertainment Notebook PC series, HP Pavilion dv6-6000 Entertainment Notebook PC series, HP Pavilion dv6-6100 Entertainment Notebook PC series, HP Pavilion dv6-6100 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-6100 Select Edition Entertainment Notebook PC series, HP Pavilion dv6-6200 Entertainment Notebook PC series, HP Pavilion dv6-6b00 Entertainment Notebook PC series, HP Pavilion dv6-6b00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv6-6b00 Select Edition Entertainment Notebook PC series, HP Pavilion dv6000 Entertainment Notebook PC series, HP Pavilion dv6100 Entertainment Notebook PC series, HP Pavilion dv6200 Entertainment Notebook PC series, HP Pavilion dv6300 Entertainment Notebook PC series, HP Pavilion dv6400 Entertainment Notebook PC series, HP Pavilion dv6500 Entertainment Notebook PC series, HP Pavilion dv6600 Entertainment Notebook PC series, HP Pavilion dv6700 Entertainment Notebook PC series, HP Pavilion dv6800 Entertainment Notebook PC series, HP Pavilion dv6900 Entertainment Notebook PC series, HP Pavilion dv7-1000 Entertainment Notebook PC series, HP Pavilion dv7-1100 Entertainment Notebook PC series, HP Pavilion dv7-1200 Entertainment Notebook PC series, HP Pavilion dv7-2000 Entertainment Notebook PC series, HP Pavilion dv7-2100 Entertainment Notebook PC series, HP Pavilion dv7-2200 Entertainment Notebook PC series, HP Pavilion dv7-3000 Entertainment Notebook PC series, HP Pavilion dv7-3100 Entertainment Notebook PC series, HP Pavilion dv7-4000 Entertainment Notebook PC series, HP Pavilion dv7-4100 Entertainment Notebook PC series, HP Pavilion dv7-4200 Entertainment Notebook PC series, HP Pavilion dv7-5000 Entertainment Notebook PC series, HP Pavilion dv7-6000 Entertainment Notebook PC series, HP Pavilion dv7-6100 Entertainment Notebook PC series, HP Pavilion dv7-6100 Quad Edition Entertainment Notebook PC series, HP Pavilion dv7-6b00 Entertainment Notebook PC series, HP Pavilion dv7-6b00 Quad Edition Entertainment Notebook PC series, HP Pavilion dv8-1000 Entertainment Notebook PC series, HP Pavilion dv8000 Notebook PC series, HP Pavilion dv8100 Notebook PC series, HP Pavilion dv8200 Notebook PC series, HP Pavilion dv8300 Notebook PC series, HP Pavilion dv8400 Notebook PC series, HP Pavilion dv9000 Entertainment Notebook PC series, HP Pavilion dv9100 Entertainment Notebook PC series, HP Pavilion dv9200 Entertainment Notebook PC series, HP Pavilion dv9300 Entertainment Notebook PC series, HP Pavilion dv9400 Entertainment Notebook PC series, HP Pavilion dv9500 Entertainment Notebook PC series, HP Pavilion dv9600 Entertainment Notebook PC series, HP Pavilion dv9700 Entertainment Notebook PC series, HP Pavilion dv9800 Entertainment Notebook PC series, HP Pavilion dx6500 Notebook PC series, HP Pavilion g4-1000 Notebook PC series, HP Pavilion g4-1100 Notebook PC series, HP Pavilion g4-1200 Notebook PC series, HP Pavilion g6-1000 Notebook PC series, HP Pavilion g6-1100 Notebook PC series, HP Pavilion g6-1200 Notebook PC series, HP Pavilion g6-1a00 Notebook PC series, HP Pavilion g6-1b00 Notebook PC series, HP Pavilion g6-1c00 Notebook PC series, HP Pavilion g7-1000 Notebook PC series, HP Pavilion g7-1100 Notebook PC series, HP Pavilion g7-1200 Notebook PC series, HP Pavilion n3000 Notebook PC series, HP Pavilion n5000 Notebook PC series, HP Pavilion n6000 Notebook PC series, HP Pavilion tx1000 Notebook PC series, HP Pavilion tx1100 Notebook PC series, HP Pavilion tx1200 Notebook PC series, HP Pavilion tx1300 Notebook PC series, HP Pavilion tx1400 Notebook PC series, HP Pavilion tx2000 Entertainment Notebook PC series, HP Pavilion tx2100 Entertainment Notebook PC series, HP Pavilion tx2500 Entertainment Notebook PC series, HP Pavilion tx2600 Entertainment Notebook PC series, HP Pavilion xf3000 Notebook PC series, HP Pavilion xh Notebook PC series, HP Pavilion xt100 Notebook PC series, HP Pavilion xt200 Notebook PC series, HP Pavilion xt300 Notebook PC series, HP Pavilion xt400 Notebook PC series, HP Pavilion xt4300 Notebook PC series, HP Pavilion xt500 Notebook PC series, HP Pavilion xt5300 Notebook PC series, HP Pavilion xu100 Notebook PC series, HP Pavilion xz100 Notebook PC series, HP Pavilion zd7000 Notebook PC series, HP Pavilion zd7000a CTO Notebook PC, HP Pavilion zd7100 Notebook PC series, HP Pavilion zd7200 Notebook PC series, HP Pavilion zd7300 Notebook PC series, HP Pavilion zd7900 Notebook PC series, HP Pavilion zd8000 Notebook PC series, HP Pavilion zd8100 Notebook PC series, HP Pavilion zd8200 Notebook PC series, HP Pavilion zd8300 Notebook PC series, HP Pavilion zd8400 Notebook PC series, HP Pavilion ze1000 Notebook PC series, HP Pavilion ze2000 Notebook PC series, HP Pavilion ze2100 Notebook PC series, HP Pavilion ze2200 Notebook PC series, HP Pavilion ze2300 Notebook PC series, HP Pavilion ze2400 Notebook PC series, HP Pavilion ze2500 Notebook PC series, HP Pavilion ze4100 Notebook PC series, HP Pavilion ze4200 Notebook PC series, HP Pavilion ze4300 Notebook PC series, HP Pavilion ze4400 Notebook PC series, HP Pavilion ze4500 Notebook PC series, HP Pavilion ze4600 Notebook PC series, HP Pavilion ze4700 Notebook PC series, HP Pavilion ze4800 Notebook PC series, HP Pavilion ze4900 Notebook PC series, HP Pavilion ze5000 Notebook PC series, HP Pavilion ze5100 Notebook PC series, HP Pavilion ze5200 Notebook PC series, HP Pavilion ze5300 Notebook PC series, HP Pavilion ze5400 Notebook PC series, HP Pavilion ze5500 Notebook PC series, HP Pavilion ze5600 Notebook PC series, HP Pavilion ze5700 Notebook PC series, HP Pavilion ze5800 Notebook PC series, HP Pavilion zt1000 Notebook PC series, HP Pavilion zt1100 Notebook PC series, HP Pavilion zt1200 Notebook PC series, HP Pavilion zt3000 Notebook PC series, HP Pavilion zt3100 Notebook PC series, HP Pavilion zt3200 Notebook PC series, HP Pavilion zt3300 Notebook PC series, HP Pavilion zt3400 Notebook PC series, HP Pavilion zu1100 Notebook PC series, HP Pavilion zv5000 Notebook PC series, HP Pavilion zv5100 Notebook PC series, HP Pavilion zv5200 Notebook PC series, HP Pavilion zv5300 Notebook PC series, HP Pavilion zv5300 series Notebook PC Bundles, HP Pavilion zv5400 Notebook PC series, HP Pavilion zv6000 Notebook PC series, HP Pavilion zv6100 Notebook PC series, HP Pavilion zv6200 Notebook PC series, HP Pavilion zv6300 Notebook PC series, HP Pavilion zx5000 Notebook PC series, HP Pavilion zx5100 Notebook PC series, HP Pavilion zx5200 Notebook PC series, HP Pavilion zx5300 Notebook PC series, HP ProBook 4310s Notebook PC, HP ProBook 4311s Notebook PC, HP ProBook 4320s Notebook PC, HP ProBook 4321s Notebook PC, HP ProBook 4325s Notebook PC, HP ProBook 4326s Notebook PC, HP ProBook 4410s Notebook PC, HP ProBook 4411s Notebook PC, HP ProBook 4415s Notebook PC, HP ProBook 4416s Notebook PC, HP ProBook 4420s Notebook PC, HP ProBook 4421s Notebook PC, HP ProBook 4435s Notebook PC, HP ProBook 4436s Notebook PC, HP ProBook 4510s Notebook PC, HP ProBook 4515s Notebook PC, HP ProBook 4520s Notebook PC, HP ProBook 4525s Notebook PC, HP ProBook 4535s Notebook PC, HP ProBook 4710s Notebook PC, HP ProBook 4720s Notebook PC, HP ProBook 5220m Notebook PC, HP ProBook 5310m Notebook PC, HP ProBook 5320m Notebook PC, HP ProBook 5330m Notebook PC, HP ProBook 6360b Notebook PC, HP ProBook 6440b Notebook PC, HP ProBook 6445b Notebook PC, HP ProBook 6450b Notebook PC, HP ProBook 6460b Notebook PC, HP ProBook 6465b Notebook PC, HP ProBook 6540b Notebook PC, HP ProBook 6545b Notebook PC, HP ProBook 6550b Notebook PC, HP ProBook 6560b Notebook PC, HP ProBook 6565b Notebook PC, HP Slate 2 Tablet PC, HP Slate 500 Tablet PC, HP Special Edition L2000 Notebook PC series, HP Special Edition L2100 Notebook PC series, HP Special Edition L2200 Notebook PC series, HP Special Edition L2300 Notebook PC series, HP TouchSmart tm2-1000 Notebook PC series, HP TouchSmart tm2-1100 Notebook PC series, HP TouchSmart tm2-2000 Notebook PC series, HP TouchSmart tm2-2100 Notebook PC series, HP TouchSmart tx2-1000 Notebook PC series, HP TouchSmart tx2-1100 Notebook PC series, HP TouchSmart tx2-1200 Notebook PC series, HP TouchSmart tx2-1300 Notebook PC series, HP nr3610 Rugged Notebook PC

Operating systems affected : Microsoft Windows 7 Enterprise (32-bit) (deleted) Microsoft Windows 7 Enterprise (64-bit) (deleted) Microsoft Windows 7 Home Basic (32-bit) (deleted) Microsoft Windows 7 Home Basic (64-bit) (deleted) Microsoft Windows 7 Home Premium (32-bit) (deleted) Microsoft Windows 7 Home Premium (64-bit) (deleted) Microsoft Windows 7 Professional (32-bit) (deleted) Microsoft Windows 7 Professional (64-bit) (deleted) Microsoft Windows 7 Starter (32-bit) (deleted) Microsoft Windows 7 Ultimate (32-bit) (deleted) Microsoft Windows 7 Ultimate (64-bit) (deleted)

Software affected : Not applicable

Support Communication Cross Reference ID : IA03107185

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