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HP Customer Support - Knowledge Base

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  • Information

    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP Color LaserJet 4700 - Replace the Hard Drive

To view a video demonstrating the procedure for removing the part click here to access the Services Media Library (www.hp.com/go/sml). Select Printers and Multifunction under the Product category, Select HP Color LaserJet Printers under the Product family, and then select the printer model under the product series category.

Hard drive replacement

  1. Turn the printer off.
  2. Disconnect all power and interface cables.
  3. Locate the formatter board in the rear of the printer.
  4. Loosen the retaining screws at the top and bottom of the hard drive.
  5. Remove the hard drive from its slot in the formatter board.
  6. Firmly insert the new hard drive into the EIO slot.
  7. Insert and tighten the retaining screws that came with the hard drive.
  8. Reconnect the cables and power cord, and turn the printer on.

Parts return


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Country/Region: Hong Kong SAR

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