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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP LaserJet P3010 Series Printers - Interpret control-panel messages

Control-panel message types
Four types of control-panel messages can indicate the status of or problems with the product.
Message type
Description
Status messages
Status messages reflect the current state of the product. They inform you of normal product operation and require no interaction to clear them. They change as the state of the product changes. Whenever the product is ready, not busy, and has no pending warning messages, the product displays the Ready status message.
Warning messages
Warning messages inform you of data and print errors. These messages typically alternate with the Ready message or other status messages and remain until you press the OK button. Some warning messages are clearable. If you set the CLEARABLE WARNINGS setting to the JOB option in the CONFIGURE DEVICE menu, the next print job clears these messages.
Error messages
Error messages communicate that you must perform some action, such as adding paper or clearing a jam.
Some error messages are autocontinuable. If the AUTO CONTINUE setting is turned on in the CONFIGURE DEVICE menu, the product continues normal operation after an autocontinuable error message displays for 10 seconds.
  note:
Pressing any button during the 10-second autocontinuable error message overrides the auto-continue feature, and the button function takes precedence. For example, pressing the stop button pauses printing and offers the option to cancel the print job.
Critical-error messages
Critical error messages inform you of a product failure. You can clear some of these messages by turning the product off and then on. These messages are not affected by the AUTO CONTINUE setting. If a critical error persists, service is required.
Control-panel messages
Control-panel messages
Control panel message
Description
Recommended action
10.XX.YY SUPPLY MEMORY ERROR
For help press
An error has occurred in one or more of the product's supplies.
10.00.0Y = memory is defective
10.10.0Y = memory is missing
  1. Turn the product off and then on to clear the message.
  2. If the message persists, contact an HP-authorized service or support provider.
11.XX INTERNAL CLOCK ERROR
To continue press OK
The real time clock has experienced an error.
Printing can continue, but a prompt appears every time you turn on the product. To resolve the issue, contact an HP-authorized service or support provider.
13.JJ.NT JAM IN <LOCATION>
13.JJ.NT JAM INSIDE <LOCATION>
A jam has occurred in the specified location.
Remove the jammed paper.
If the message persists after you have cleared all jams, a sensor might be stuck or broken. Contact an HP-authorized service or support provider.
13.JJ.NT PAPER JAM OPEN INPUT TRAYS
alternates with
Open all trays
A jam has occurred in a tray.
  1. Open each tray and check for jammed paper.
  2. Open the top cover.
  3. Remove the print cartridge and any paper.
  4. Reinstall the print cartridge and close the top cover.
  5. Close all trays.
21 PAGE TOO COMPLEX
For help press
alternates with
21 PAGE TOO COMPLEX
To continue press OK
The data in the print job is too complex.
  1. Press the OK button to print the transferred data (some data might be lost).
  2. If this message displays often, simplify the print job or install more memory.
22 EIO X BUFFER OVERFLOW
To continue press OK
Too much data was sent to the EIO card in the specified slot [X]. An improper communications protocol might be in use.
Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
  1. Press the OK button to clear the message. (The job will not be printed.)
  2. Check the host configuration. If the message persists, contact an HP-authorized service or support provider.
22 EMBEDDED I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the product's internal HP Jetdirect.
Press the OK button to continue printing. Some data might be lost.
22 USB I/O BUFFER OVERFLOW
To continue press OK
Too much data was sent to the USB port.
Press the OK button to clear the error message. (The job will not be printed.)
40 EIO X BAD TRANSMISSION
To continue press OK
The connection has been broken between the product and the EIO card in the specified slot [X].
Note: EIO 0 is reserved for the HP Jetdirect embedded print server.
Press the OK button to clear the error message and continue printing.
40 EMBEDDED I/O BAD TRANSMISSION
To continue press OK
The connection has been broken between the product and HP Jetdirect print server.
Press the OK button to clear the error message and continue printing.
41.3 UNEXPECTED SIZE IN TRAY 1
MANUALLY FEED <TYPE> <SIZE>
You have configured Tray 1 for a different size of paper than the print job requires.
Reload the tray with the correct paper size.
If another tray contains the correct size, the product prompts you to press the OK button to use another tray.
41.3 UNEXPECTED SIZE IN TRAY <X>
For help press
alternates with
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
You have configured the tray for a different size of paper than the print job requires.
  1. Reload the tray with the correct paper size.
  2. Make sure the paper size that is specified in the software program, the printer driver, and the control panel are all the same.
  3. Press the OK button and scroll to the TRAY <X> SIZE = <Size> option. Reconfigure the size in a tray to match the size required for the print job.
  4. If the error does not clear, turn the product off and then on.
  5. If the message persists, contact an HP-authorized service or support provider.
41.X ERROR
For help press
alternates with
41.X ERROR
To continue press OK
A temporary printing error occurred.
  1. Press the OK button. The page containing the error automatically reprints if jam recovery is enabled.
  2. Turn the product off and then on.
  3. If the message persists, contact an HP-authorized service or support provider.
49.XXXX ERROR
To continue turn off then on
A critical firmware error has occurred.
This error could be caused by several external influences that are not directly related to the product hardware or firmware:
  • The computer operating system
  • The network connection
  • The printer driver
  • The software program
  • The document file
To help isolate the cause of the problem, identify the actions you were performing before the error occurred.
  1. Turn the product off for 20 minutes, and then turn it on.
  2. If you can isolate the cause of the error to an external influence, try to resolve the problem by repairing the external component.
  3. If the message persists, contact an HP-authorized service or support provider.
50.X FUSER ERROR
For help press
A fuser error has occurred.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
51.XY ERROR
For help press
alternates with
51.XY ERROR
To continue turn off then on
A temporary printing error occurred.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
52.XY ERROR
For help press
alternates with
52.XY ERROR
To continue turn off then on
A temporary printing error occurred.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
53.X0.01 ERROR
UNSUPPORTED DIMM
The product does not support the DIMM.
Replace the DIMM with one that the product supports.
55.XX.YY DC CONTROLLER ERROR
For help press
alternates with
55.XX.YY DC CONTROLLER ERROR
To continue turn off then on
A temporary printing error occurred.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
56.X ERROR
For help press
alternates with
56.X ERROR
To continue turn off then on
A temporary printing error occurred as a result of an incorrect input or output request.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
57.XX ERROR
For help press
alternates with
57.XX ERROR
To continue turn off then on
A temporary printing error occurred in one of the product fans.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
58.XX ERROR
For help press
alternates with
58.XX ERROR
To continue turn off then on
A product error has occurred where a memory tag CPU error was detected, or there is a problem with the air sensor or power supply.
To resolve problems with the power supply:
  1. Remove the product from any UPS supplies, additional power supplies, or power strips. Plug the product into a wall outlet and see if this resolves the problem.
  2. If the product is already plugged into a wall outlet, try another power source in the building that is independent of the one being used.
Make sure the line voltage and current source meet the electrical specifications for the product.
If the message persists, contact an HP-authorized service or support provider.
59.XY ERROR
For help press
alternates with
59.XY ERROR
To continue turn off then on
A temporary printing error occurred.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
68.X PERMANENT STORAGE FULL
For help press
alternates with
68.X PERMANENT STORAGE FULL
To continue press OK
The permanent storage is full. Some settings might have been reset to the factory defaults.
  1. If the error does not clear, turn the product off and then on.
  2. Print a configuration page and check the product settings to determine which values have changed.
  3. To clean up permanent storage, turn the product off, and then press and hold the Menu button while turning the product on.
  4. If the message persists, contact an HP-authorized service or support provider.
68.X PERMANENT STORAGE WRITE FAIL
To continue press OK
The storage device is failing to write. Printing can continue, but there might be some unexpected behaviors because an error occurred in permanent storage.
Press the OK button to continue.
If the error does not clear, turn the product off and then on. If the message persists, contact an HP-authorized service or support provider.
68.X STORAGE ERROR SETTINGS CHANGED
For help press
alternates with
68.X STORAGE ERROR SETTINGS CHANGED
To continue press OK
An error occurred in the product permanent storage and one or more product settings has been reset to its factory default.
Press the OK button to resume printing.
Print a configuration page and check the product settings to determine which values have changed.
If the error does not clear, turn the product off and then on. If the message persists, contact an HP-authorized service or support provider.
79.XXXX ERROR
To continue turn off then on
The product detected a critical hardware error.
  1. Press the stop button to clear the print job from the product memory. Turn the product off and then on.
  2. Try printing a job from a different program. If the job prints, go back to the first program and try printing a different file. If the message displays only with a certain program or print job, contact the software vendor for assistance.
If the message persists with different programs and print jobs, try these steps.
  1. Turn the product off.
  2. Disconnect all cables to the product that connect it to the network or computer.
  3. Remove all the memory DIMMs or third-party DIMMs from the product. Then reinstall the memory DIMM.
  4. Remove the EIO device from the product.
  5. Turn the product on.
If the error no longer exists, follow these steps.
  1. Install the DIMM and EIO device one at a time, making sure to turn the product off and then on as you install each device.
  2. Replace the DIMM or EIO device that you determine caused the error.
  3. Reconnect all cables that connect the product to the network or computer.
8X.YYYY EIO ERROR
The EIO accessory card in slot [X] has encountered a critical error.
  1. Turn the product off and then on.
  2. Turn the product off, reseat the EIO accessory in slot [X], and then turn the product on.
  3. Turn the product off, remove the EIO accessory from slot [X], install it in a different EIO slot, and then turn the product on.
  4. Replace the EIO accessory in slot [X].
8X.YYYY EMBEDDED JETDIRECT ERROR
The embedded HP Jetdirect print server has encountered a critical error.
  1. Turn the product off and then on.
  2. If the message persists, contact an HP-authorized service or support provider.
ACCEPT BAD SIGNATURE?
Yes press OK
alternates with
ACCEPT BAD SIGNATURE?
No press
The product is performing a remote firmware upgrade, the first-time code signing does not match the signature, and the SIGNATURE CHECK menu is set to the PROMPT IF BAD option.
Download the correct firmware upgrade file for this product, and then reinstall the upgrade.
Access denied MENUS LOCKED
The product control-panel function you are trying to use has been locked to prevent unauthorized access.
See your network administrator.
Action not currently available for tray x
Tray size cannot be ANY SIZE/ANY CUSTOM
Duplexing is not available when the tray size is set to the ANY SIZE setting or the ANY CUSTOM setting.
Change tray settings.
  1. Press the Menu button .
  2. Press the down arrow to highlight the PAPER HANDLING menu, and then press the OK button.
  3. Press the down arrow to highlight the specified tray, and then press the OK button.
  4. Change the selected tray's size and type settings.
BAD OPTIONAL TRAY CONNECTION
An optional tray is not connected correctly.
Remove the product from the tray, and reinstall it. Then, turn the product off and then on.
Bad signature
Upgrade cancelled
The firmware upgrade code does not match the product signature.
Download the correct firmware upgrade file for this product, and then reinstall the upgrade.
BLACK CARTRIDGE VERY LOW
The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. After an HP supply has reached the very low threshold, the HP premium protection warranty for that supply has ended.
If print quality is no longer acceptable, replace the print cartridge.
Canceling...
The product is canceling a job. The message continues while the product clears the paper path and clears any remaining incoming data.
No action is necessary.
CANNOT DUPLEX
CLOSE REAR DOOR
For help press
The rear door must be closed to duplex.
Close the rear door.
Checking paper path
The product is checking for possible jams or paper that was not cleared from the product.
No action is necessary.
Checking printer
The product is checking for possible jams or paper that was not cleared from the product.
No action is necessary.
CHOSEN PERSONALITY NOT AVAILABLE
To continue press OK
The product received a request for a personality (product language) that does not exist. The print job is canceled.
Print the job using a printer driver for a different product language, or add the requested language to the product (if available).
To see a list of available personalities, print a configuration page.
CLEANING DISK <X>% COMPLETE
Do not power off
alternates with
CLEANING DISK <X>% COMPLETE
For help press
The storage device is being sanitized or cleaned. Do not turn off. Product functions are unavailable. The product automatically turns off and then on when finished.
No action is necessary.
CLEANING PAGE ERROR
Open rear door
You are processing a cleaning page with the rear door closed.
Open the rear output bin to begin creating or processing the cleaning page.
CLEANING...
DO NOT GRAB PAPER
The product is performing an automatic cleaning.
No action is necessary.
Clearing event log
The product is clearing the event log.
No action is necessary.
Clearing paper path
The product jammed or was turned on and paper was detected in a wrong location. The product is automatically attempting to eject the pages.
Wait for the product to finish trying to clear the pages. If it cannot, a jam message displays on the control panel.
CODE CRC ERROR
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade.
Contact an HP-authorized service or support provider.
DATA RECEIVED
To print last page press OK
alternates with
<current status message>
The product is waiting for the print command.
Press the OK button to continue.
DATE/TIME = YYYY/MMM/DD HH:MM
To change press OK
To skip press
The current date and time.
Set the date and time or press the stop button to skip.
Deleting...
Product is deleting a stored job.
No action is necessary.
DUPLEX OPERATION FAILED
To continue press OK
alternates with
DUPLEX OPERATION FAILED
For help press
A timing error has occurred during a duplex printing job.
Press the OK button to continue printing. If the error occurs again, cancel the job and print it as a single-sided job.
EIO <X> DISK NOT FUNCTIONAL
For help press
The EIO disk in slot X is not working correctly.
  1. Turn the product off.
  2. Make sure the EIO disk is inserted correctly and securely fastened.
  3. If the control panel message continues to appear, replace the disk.
EIO <X> DISK SPINNING UP
alternates with
<Current status message>
The disk accessory in EIO slot [X] is initializing.
No action is necessary.
EIO DEVICE FAILURE
To clear press OK
The specified device has failed.
Press the OK button to continue.
EIO FILE OPERATION FAILED
To clear press OK
A command attempted an illogical operation.
Press the OK button to continue.
EIO FILE SYSTEM IS FULL
To clear press OK
The specified file system is full and cannot be written to.
Press the OK button to continue.
EIO IS WRITE PROTECTED
To clear press OK
The file system cannot be written to.
Press the OK button to continue.
Event log empty
You are attempting to view an empty event log by selecting the SHOW EVENT LOG option from the control panel.
No action is necessary.
INCOMPATIBLE BLACK CARTRIDGE
The print cartridge is for another product.
Replace the print cartridge with a print cartridge for this product.
Incorrect
The wrong PIN number was entered.
Reenter PIN number.
INFLATE FAILURE
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade.
Contact an HP-authorized service or support provider.
Initializing
Individual tasks are being initialized.
No action is necessary.
INSERT OR CLOSE TRAY <X>
For help press
The specified tray is open or missing.
Insert or close the tray for printing to continue.
INSTALL BLACK CARTRIDGE
For help press
The print cartridge is missing.
  1. Open the top cover.
  2. Install the cartridge.
  3. Close the top cover.
INSUFFICIENT MEMORY TO LOAD FONTS/DATA
For help press
alternates with
<DEVICE>
To continue press OK
The product received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
Press the OK button to print the transferred data (some data might be lost).
Simplify the print job or install additional memory.
LOAD TRAY 1 [TYPE] [SIZE]
To continue press OK
alternates with
LOAD TRAY 1 [TYPE] [SIZE]
For help press
Tray 1 is empty.
Load Tray 1 with the requested paper.
If the paper is already in the Tray 1, press the help button , and then press the OK button to print.
To use another tray, remove paper from Tray 1, and then press the OK button to continue.
LOAD TRAY 1 [TYPE] [SIZE]
To use another tray press OK
alternates with
LOAD TRAY 1 [TYPE] [SIZE]
For help press
Tray 1 is empty and other trays are available.
Press the OK button to use another tray.
To use Tray 1, load it with the requested paper.
If the paper is already in the Tray 1, press the help button , and then press the OK button to print.
To use another tray, remove paper from Tray 1, and then press the OK button to use another tray.
LOAD TRAY <X> [TYPE] [SIZE]
For help press
The indicated tray is configured for a specific type and size of paper needed by a print job, but the tray is empty. All other trays are also empty.
Load the requested paper in the tray.
LOAD TRAY <X> [TYPE] [SIZE]
To use another tray press OK
alternates with
LOAD TRAY <X> [TYPE] [SIZE]
For help press
A job is sent that requires a specific type and size that is not available in the tray that is indicated.
Press the OK button to use a type and size that are available in another tray.
MANUALLY FEED <TYPE> <SIZE>
The product is waiting for you to load paper in Tray 1.
If paper is already in the Tray 1, press the help button , and then press the OK button to print.
To use another tray, remove paper from Tray 1, and then press the OK button.
MANUALLY FEED <TYPE> <SIZE>
To continue press OK
alternates with
MANUALLY FEED <TYPE> <SIZE>
For help press
The product is waiting for you to load paper in Tray 1.
Load the requested paper into Tray 1 and press the OK button.
MANUALLY FEED <TYPE> <SIZE>
To use another tray press OK
alternates with
MANUALLY FEED <TYPE> <SIZE>
For help press
The product is waiting for you to load paper in Tray 1.
Press the OK button to use a type and size that are available in another tray.
MANUALLY FEED OUTPUT STACK
Then press OK to print second sides
The first side of a manual duplex job has been printed and the product is waiting for you to insert the output stack to complete the second side.
  1. Load the output stack into Tray 1, maintaining the same orientation with printed side down.
  2. To continue printing, press the OK button.
MEM TEST FAILURE REPLACE DIMM <X>
The product has detected an error with the DIMM.
Replace the DIMM.
No job to cancel
The stop button was pressed, but there is no active job or buffered data to cancel.
The message is displayed for approximately 2 seconds before the product returns to the ready state.
No action is necessary.
Non-HP supply installed
You have installed a print cartridge that Hewlett-Packard did not make.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
OUTPUT BIN FULL
Remove all paper from bin
The output bin is full, and printing cannot continue.
Empty the bin so that the current print job can finish.
OUTPUT BIN FULL
Remove all paper from bin
alternates with
<Current status message>
The output bin is full, but it is not needed for the current print job.
Empty the bin before sending a job to that bin.
Paper Wrapped Around Fuser
For help press
Paper is wrapped around the fuser, and the product has jammed.
Contact an HP-authorized service or support provider.
Please wait
The product is going offline.
No action is necessary.
Processing Upgrade <component> <XXX> %
Do not power off
Firmware is being upgraded in several stages.
No action is necessary.
RAM DISK DEVICE FAILURE
To clear press OK
The specified device has failed.
Press the OK button to continue.
RAM DISK FILE OPERATION FAILED
To clear press OK
A command attempted an illogical operation.
Press the OK button to continue.
RAM DISK FILE SYSTEM IS FULL
To clear press OK
The specified file system is full and cannot be written to.
Press the OK button to continue.
RAM DISK IS WRITE PROTECTED
To clear press OK
The device cannot be written to.
Press the OK button to continue.
READING <DIRECTORY> XXXX files found XXXX supported
The product is reading the files in the USB folder.
No action is necessary.
Request accepted please wait
The request to print an internal page is waiting to print.
Wait for the current job to finish printing.
Restoring factory settings
Factory settings are being restored.
No action is necessary.
Restoring...
The specific settings are being restored.
No action is necessary.
RFU LOAD ERROR
SEND RFU UPGRADE ON USB DEV PORT
An error occurred during a firmware upgrade.
Contact an HP-authorized service or support provider.
ROM DISK DEVICE FAILURE
To clear press OK
The specified device has failed.
Press the OK button to continue.
ROM DISK FILE OPERATION FAILED
To clear press OK
A command attempted an illogical operation.
Press the OK button to continue.
ROM DISK FILE SYSTEM IS FULL
To clear press OK
The specified file system is full and cannot be written to.
Press the OK button to continue.
ROM DISK IS WRITE PROTECTED
To clear press OK
The device cannot be written to.
Press the OK button to continue.
SANITIZING DISK <X>% COMPLETE
Do not power off
alternates with
SANITIZING DISK <X>% COMPLETE
For help press
A hard disk is being sanitized.
No action is necessary.
SIZE MISMATCH IN TRAY X
For help press
alternates with
<Current status message>
The tray indicated is loaded with a different size of paper than the size configured for the tray.
Load the tray with the size configured for the tray.
Make sure that the guides are positioned correctly in the specified tray. Printing can continue from other trays.
Sleep mode on
The product is in Sleep mode.
No action is necessary.
SUPPLY MEMORY WARNING
Economode disabled
The product cannot read the memory in the print cartridge.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
Too many trays installed
Turn power off and uninstall a tray
You have installed more optional trays than the product supports.
The product can accept up to two optional 500-sheet trays.
Remove one of the optional trays.
Too many USB accessories
For help press
The does not support this many USB storage accessories.
Remove the extra USB storage accessories until this message goes away. Then, remove and reinsert the new USB storage accessory.
Too many USB hubs
Remove latest USB hub
The product has detected that a USB hub is connected to another USB hub.
Remove the extra USB hub. The product does not support USB hubs connected to other USB hubs.
TRAY <X> [TYPE] [SIZE]
To change size or type press OK
alternates with
TRAY <X> [TYPE] [SIZE]
To accept settings press
This message states the current type and size configuration of the paper tray, and allows you to change the configuration.
To change the paper size or type press the OK button while the message is present. To clear the message, press the back arrow while the message is present.
  • Select the ANY SIZE and ANY TYPE settings if the tray is used frequently for different sizes or types.
  • Set size and type to a specific setting if printing with only one type of paper.
TRAY <X> OPEN
For help press
alternates with
<Current status message>
The tray cannot feed paper to the product because tray [X] is open and must be closed for printing to continue.
Check the trays and close any that are open.
Unable to add more files to print
Wait for a job to finish printing
The print queue has the maximum number of jobs.
Wait for a job to finish before adding another job to the print queue.
UNABLE TO READ ENTIRE DIRECTORY
To continue press OK
The list of files on the USB accessory is longer than the product can display.
  1. To print a file from the partial list, press the OK button and then select a file from the list.
  2. To prevent this problem, remove files from the USB accessory.
UNABLE TO STORE JOB
alternates with
<Current status message>
The print job named cannot be stored because of a memory, disk, or configuration problem.
Correct the error and then try again to store the job.
UNSUPPORTED SUPPLY IN USE
The print cartridge is for a different HP product.
If print quality is no longer acceptable, replace the print cartridge.
UNSUPPORTED SUPPLY INSTALLED
The print cartridge is for a different HP product.
If print quality is no longer acceptable, replace the print cartridge.
USB ACCESSORY NEEDS TOO MUCH POWER
Remove USB accessory and then turn off then on
alternates with
USB ACCESSORY NEEDS TOO MUCH POWER
For help press
The USB accessory is drawing too much electrical current. Printing cannot continue.
Remove the USB accessory, and then restart the product.
Use a USB accessory that uses less power or that contains its own power supply.
USB accessory not recognized
For help press
alternates with
USB accessory not recognized
To clear press OK
The product does not support plug-and-play operation for the type of USB accessory in the host USB port, or the accessory is not supported
With the USB accessory connected, turn the product off and then on. If the message reappears, remove the USB accessory.
USB printing unavailable
For help press
The administrator has disabled printing from USB accessories.
Print the job from a computer that is connected to the product.
USB storage accessory removed
Clearing any unassociated data
You have removed the USB accessory from the product. The product cancels any jobs from the accessory that are in the print queue.
To print the remaining jobs, reinsert the USB accessory and select the jobs again.
USB STORAGE DEVICE FAILURE
To clear press OK
The specified device has failed.
Press the OK button to continue.
USB STORAGE FILE OPERATION FAILED
To clear press OK
A command attempted an illogical operation.
Press the OK button to continue.
USE TRAY <X> [TYPE] [SIZE]
To change press /.
To use press OK
The product did not detect the type and size of paper requested. The message shows the most likely type and size available and the tray in which they are available.
Press the OK button to accept the values in the message, or press the up or down arrow / to scroll through the available choices.
USED SUPPLY IN USE
Economode disabled
The print cartridge has been previously used.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
USED SUPPLY INSTALLED
The print cartridge has been previously used.
Press the OK button to use this cartridge, or install a new cartridge.
If you believe you purchased a genuine HP supply, go to www.hp.com/go/anticounterfeit.
Wait for printer to reinitialize
This message can appear for a variety of reasons:
  • The RAM DISK settings changed before the product restarted.
  • The product is restarting after changing external device modes.
  • You have exited the DIAGNOSTICS menu.
  • A new formatter has been installed with an old product, or a new product has been installed with an old formatter.
No action is necessary.
WARMING UP
alternates with
<Current status message>
The product is coming out of sleep mode. Printing continues when it is done.
No action is necessary.

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Country/Region: Hong Kong SAR

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