hp-support-head-portlet

Actions
Loading...
HP Customer Support - Knowledge Base

hp-contact-secondary-navigation-portlet

Actions
Loading...

hp-share-print-widget-portlet

Actions
Loading...
  • Information
    Fix HP Printer issue on macOS

    A [software component] will damage your computer message displays when printing or while installing - Click Here

    Information

    Audio or sound issues? Try our automated HP Audio check!

    Information

    Fix and resolve Windows 10 update issue on HP Computer or Printer. Click here

    Information
    Create an HP account today!

     Connect with HP support faster, manage all of your devices in one place, view warranty information and more. Learn more​

hp-concentra-wrapper-portlet

Actions
Loading...

HP Handheld sp400 series All-in-One Scanner Printer - Scanning

Scanning

The All-in-One can scan most one-dimensional and two-dimensional bar code symbologies. See HP Handheld sp400 series All-in-One Scanner Printer - Product Specifications for a complete list.
  1. Aim the green light bar at the bar code.
    Figure : Aim light bar
  2. Hold the All-in-One 6 - 9 inches from the bar code.
  3. Hold the All-in-One at a slight angle (approximately 5-degrees) to the scan surface.
    Figure : All-in-One angle
    note:
    Hold steady for best results.
When the scan is complete, the imager light will turn off, and the All-in-One will emit a Hi tone.
When the All-in-One is ready to print, it will display green tail lights and emit a Hi tone.
note:
There are two ways to clear the bar code or symbol and prepare the All-in-One to scan again:
  • Press the yellow CLEAR button. The red tail lights will flash once and the All-in-One will emit a tone.
  • Wait for the All-in-One to time out and erase the scan from the memory. The All-in-One will emit a Hi-Lo tone and the red tail lights will flash once.

Scanning tips

  • The All-in-One's scanner is similar to a digital camera in that it takes digital pictures of a bar code. Like a digital camera, the scanner should be held as still as possible when reading a bar code.
  • The green light bar should be approximately centered on the bar code.
  • The green light bar should cover approximately 3/4 of a wide linear bar code.
  • The All-in-One is capable of reading bar codes at a distance of from 2 - 12 inches, but 6 - 9 inches is the ideal range. Actual reading distances may vary depending on the dimensions of the bar code.
  • Reading bar codes straight on is appropriate in many cases, but the reflected light can interfere with reading. Holding the All-in-one at an angle of about 5 degrees to the bar code may give better results.
  • The All-in-One reads bar codes in an omni-directional manner. This means the All-in-One does not need to be pointed in the same direction as the bar code.
Figure : The green light bar should be approximately centered on the bar code and cover approximately 3/4 of a wide bar code
Figure : The All-in-One reads bar codes in an omnidirectional manner

hp-feedback-input-portlet

Actions
Loading...

hp-feedback-banner-portlet

Actions
Loading...

hp-country-locator-portlet

Actions
Loading...
Country/Region: Hong Kong SAR

hp-detect-load-my-device-portlet

Actions
Loading...