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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Designjet Z3100 Photo Printer Series - White spots on the print

White spots may be noticed on the print. This is probably due to paper fibers, dust, or loose coating material. Do the following to avoid this problem:
  • Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles.
  • Always keep the cover of the printer closed.
  • Protect the paper rolls and sheets by storing them in bags or boxes.

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Ask the community!


Support Forum

Support Forum

Join the conversation! Find Solutions, ask questions, and share advice with other HP product owners. Visit now


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Country/Region: Hong Kong SAR

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