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HP Customer Support - Knowledge Base

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HP Notebook PCs - Keyboard Produces Numbers Instead of Letters in Windows XP

Description

Pressing certain keys on the right side of the keypad produces numbers instead of letters.
Pressing the letter I results in a 5 being displayed, j shows as 1, and other keys in that area produce similar results.

Solution

Press and hold the function key fn while pressing the num lock key num lk.
This will deactivate the integrated keyboard/numeric keypad, and the keys will respond normally.

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Country/Region: Hong Kong SAR

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