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HP Designjet 700 Series Printers - Paper Handling

Choosing the correct media type
Your printer supports many types of media. Choosing the best media type for your requirements is the first (and most important) step in ensuring good print quality.
It is recommended you only use genuine Hewlett-Packard media, whose reliability and performance have been developed and thoroughly tested to give trouble-free performance and optimal print quality.
For details of Hewlett-Packard media, see below. (Also see the HP Designjet Papers and Films catalog supplied with the printer.)
Six important points about media types
  1. When selecting different opaque media’s, be aware that you will use significantly less ink printing on coated types than on normal opaque bond.
  2. Most media types are supported; however, the quality of some plots may not be as good if you do not use HP media.
  3. Whenever you load a roll or a sheet, the printer’s front-panel display prompts you to specify which media type you are loading. It is absolutely essential for good print quality to specify this correctly. The table below (under "Supported Media Types") gives you all the information you need.
    If media is already loaded and you are unsure which media type was specified, go to Utilities/Statistics in the front panel, full menu mode, and scroll down to Media. This will describe to you what media is currently configured in the printer.
  4. You should also be aware of which print quality setting (best, normal or fast) you are using. You can set this either from your software or from the printer’s front panel (the software driver setting will override any print quality setting made on the front panel).
  5. The combination of media type and print quality settings automatically tells the printer how to place the ink on the media - for example, in terms of ink density and number of passes of the cartridge(s). For more details, see the tables below.
  6. There are print quality improvements that can be made using Sharp lines on the front panel menu or in the windows; this is described below:
Changing print quality
  1. Use the front-panel Print Quality button to toggle between the three print quality settings: Best, Normal, and Fast. If you are using one of the software drivers supplied with the printer, you can also make this setting (or an equivalent) within the driver. In this case, the driver setting will override the front-panel setting. The front-panel setting will, however, remain available as the default value, and the front-panel light displayed will not change.
  2. Send the plot from your computer.
      note:
    The setting also impacts the printer’s internal sample plots. You cannot change the print quality setting for plots already in the printer’s queue.
Included with this printer is an HP Designjet Papers and Films catalog that gives ordering details for Hewlett-Packard media supplies. To get the latest version of this document, contact your local HP Sales and Support office.
Supported media types
[1] From time to time, new media types may become available. For up-to-date information, please contact your HP dealer or local HP Sales and Support Office.
Media Type on the Front-Panel Display
Also Known As
Commercial Name of HP Media[1]
Opaque bond
Printer paper
HP Opaque Bond
Translucent bond
HP Translucent Bond
Natural tracing paper
Natural tracing paper
Tracing paper
Extra translucent bond
HP Natural Tracing Paper
Vellum
HP Vellum
Coated paper
Special paper
Special Inkjet paper
Color Inkjet paper
Matte paper
Presentation
HP Coated Paper
Note: HP Special Inkjet Paper is not supported on the HP Designjet 700 printer.
[1] From time to time, new media types may become available. For up-to-date information, please contact your HP dealer or local HP Sales and Support Office.
Media Type on the Front-Panel Display
Also Known As
Commercial Name of HP Media[1]
Heavy coated paper
Heavyweight coated paper
Heavyweight special paper
Heavyweight Inkjet paper
Heavyweight color Inkjet paper
Heavyweight matte paper
HP Coated Heavyweight Paper
Note: HP Heavyweight Special Inkjet Paper is not supported on the HP Designjet 700 printer.
Matte film
Matte polyester
Poly matte
film Mylar
HP Matte Film
Clear film
Translucent film
Clear polyester
HP Clear Film
High-gloss photo
High-gloss photo paper
High-gloss paper
HP High-Gloss Photo Paper
Semi-gloss photo
Semi-gloss photo paper
Semi-gloss paper
HP Semi-Gloss Photo Paper
High-gloss film
High-gloss white film
HP High-Gloss White Film
Physical characteristics of media types
[1] When loading coated paper into the printer, ensure the coated side is facing downwards.
Physical Characteristics
Media Type on the Front-panel Display
Opacity
Matte or Glossy
Special coated side for plotting?
Opaque bond
Opaque
Matte
No
Translucent bond
Semi-opaque
Matte
No
Natural tracing paper
Semi-opaque
Matte
No
Vellum
Semi-opaque
Matte
No
Coated paper
Opaque
Matte
Yes [1]
Heavy coated paper
Opaque
Matte
Yes
Matte film
Semi-opaque
Matte
Yes
Clear film
Clear
-
Yes
High-gloss photo
Opaque
Glossy
Yes
Semi-gloss photo
Opaque
Glossy
Yes
High-gloss film
Opaque
Glossy
Yes
Cost and color support of media types
[1] The limitations using non-coated media for color depends on the amount of filled area in your drawing (the more there is, the less likely that the print quality on opaque bond will be satisfactory), and the quality of the media.
Media Type on the Front-panel Display
Cost (Relative to Each Other)
Recommended for Color?
Opaque bond
Low
CAD drawings only[1]
Translucent bond
Low
No
Natural tracing paper
Moderate
CAD drawings only[1] HP media only
Vellum
Moderate
Coated paper
Low / moderate
Yes
Heavy coated paper
Moderate
Yes
Matte film
High
Yes
Clear film
High
Yes
High-gloss photo
High
Yes
Semi-gloss photo
High
Yes
High-gloss film
High
Yes
Combinations of media type and print quality
The table below shows that some combinations of media type and print quality are not recommended.
Media Type on the Front Panel Display
Print Quality (Set Either on the Front Panel or in the Software)
Fast
Normal
Best
Opaque bond
OK
OK
OK
Translucent bond
OK
OK
OK
Translucent bond
OK in monochrome only
OK in monochrome only
OK in monochrome only
Natural tracing paper
OK
OK
OK
Vellum
OK
OK
OK
Coated paper
OK
OK
OK
Heavy coated paper
OK
OK
OK
Matte film
OK
OK
OK
Clear film
OK
OK
OK
High-gloss photo
Not recommended
OK
OK
Semi-gloss photo
Not recommended
OK
OK
High-gloss film
Not recommended
OK
OK
  note:
If you are using an add-on third-party Raster Image Processor (RIP) to create additional print modes on your printer, then the above table may not apply. In this case, consult your RIP vendor for advice on the best settings for your requirements. A clue as to whether you are using a RIP or not is the message on the printer’s front panel while it is printing. If the message "STATUS/Printing (special)" appears, then you are using a RIP. If the message "STATUS/Printing" appears, then you are probablynot using a RIP.
Typical media type choices by application
[1] CAD = Computer-Aided Design; GIS = Geographical Information or Mapping Systems
[2] Using the generic media types on the front-panel display
[3] Set either on the front panel or in the software
Application
Use
Typical Choice of Media[2]
Probable Choice of Print Quality[3]
CAD[1]
Drafts
Opaque bond
Translucent bond
Natural tracing paper
Vellum
Fast or Normal
Fast or Normal
Fast or Normal
Fast or Normal
Final versions
Opaque bond
Matte film
Clear film
Normal or Best
Normal or Best
Normal or Best
Archives
Vellum
Matte film
Clear film
Best
Best
Best
Diazo reproductions
Translucent bond
Natural tracing paper
Vellum
Matte film
Normal or Best
Normal or Best
Normal or Best
Normal or Best
[1] CAD = Computer-Aided Design; GIS = Geographical Information or Mapping Systems
[2] Using the generic media types on the front-panel display
[3] Set either on the front panel or in the software
Application
Use
Typical Choice of Media[2]
Probable Choice of Print Quality[3]
CAD[1] monochrome
Drafts
Opaque bond
Translucent bond
Natural tracing paper
Vellum
Fast or Normal
Fast or Normal
Fast or Normal
Fast or Normal
Final versions
Opaque bond
Matte film
Clear film
Normal or Best
Normal or Best
Normal or Best
Archives
Vellum
Matte film
Clear film
Best
Best
Best
Diazo reproductions
Translucent bond
Natural tracing paper
Vellum
Matte film
Normal or Best
Normal or Best
Normal or Best
Normal or Best
[1] CAD = Computer-Aided Design; GIS = Geographical Information or Mapping Systems
[2] Using the generic media types on the front-panel display
[3] Set either on the front panel or in the software
Application
Use
Typical Choice of Media[2]
Probable Choice of Print Quality[3]
CAD[1] and GIS[1] color
Drafts
Opaque bond
Natural tracing paper
Vellum
Coated paper
Fast or Normal
Fast or Normal
Fast or Normal
Fast or Normal
Final versions
Coated paper
Heavy coated paper (for durability)
Matte film
Clear film
Normal or Best
Normal or Best
Normal or Best
Fast or Normal
Archives
Matte film
Clear film
Best Normal
Overlays
Clear film
Fast or Normal
Imaging and graphics package(s) color
Matte
Opaque bond (for drafts)
Coated paper
Heavy coated paper (for durability)
Fast, Normal or Best
Fast, Normal or Best
Normal or Best
Gloss
High-gloss photo
Semi-gloss
photo High-gloss film
Normal or Best
Normal or Best
Normal or Best
Clear film
Clear film
Best
Care of media
Handle film and glossy media by the edges or wear cotton gloves. Skin oils can interact with ink and cause your plot to smear.
Make sure the media bin is installed between the printer’s legs. When the printer finishes each plot on roll media, it automatically cuts the plot and drops it into the bin.
  note:
Mixing plot sizes can cause shorter plots to curl and shuffle in the bin.
Colors may eventually fade or change when exposed to office light or ultraviolet light, fading will occur in about 4-7 days. In office light, a color plot may last approximately 3-6 months; black-only may last approximately 6-9 months. Therefore:
  • Avoid exposing your plots longer than necessary to direct sunlight.
  • Ideally, when not using your plots, store them away from any light, for example, in a drawer.
Loading roll media
  1. Make sure the printer wheels are locked (the brake lever pressed down) to prevent the printer from moving.
  2. If the old roll is not used up, then to remove the media from the media path:
    1. Raise the media lever to release the media.
    2. Open the roll cover and turn the media stop to wind the media out of the printer and onto the roll.
    3. Lower the media lever.
  3. Remove the old roll of media by pulling firmly on each end of the spindle.
  4. Rest the old roll upright on the floor so that the media stop is on top.
    1. Pull out the media stop and the spindle and set it aside.
  5. From the other end of the old media roll, pull out the endcap.
  6. If you are not immediately loading another roll of media into the printer, replace the endcap on the spindle and place the spindle back in the printer. You can skip the rest of these steps.
  7. Otherwise, proceed as follows:
    1. Remove the new roll from its wrapping.
    2. Turn the spindle upside down, that is, with the media stop at the bottom (and the end cap still removed).
    3. Place the new roll on the spindle, so that the leading edge winds clockwise.
      If the media stop falls off, push it back in until it snaps into position.
  8. Push the endcap back in, making sure that the tabs are flush against the ends of the roll. Push it far enough to be firm, but do not use excessive force, as this may break the tabs.
  9. Insert the spindle so that the media stop is to the right and the endcap to the left. Push in firmly on both ends. Make sure the media remains flush against the media stop. The media should wind up from behind the roll
  10. Check the leading edge as it unwinds from the spool. If it is uneven, trim it as explained in Step 11. Otherwise, go to Step 12.
      warning:
    The media cutting knife used in the next step is sharp. Make sure the printer’s wheels are locked. Keep fingers clear of the cutting path. Keep the media cutting knife away from children.
  11. Proceed as follows:
    1. Pull the media over the top of the printer and lay it over the cutting track.
    2. Use the media cutting knife in the pocket located at the back of the printer to cut off the first few inches of the media.
    3. Retract the blade and return the media cutting knife to its pocket.
  12. Proceed as follows:
    1. Pull the media up and, holding it from the sides, align its right edge with the perforated line on the entry platen.
    2. Insert the leading edge into the printer, until the page buckles slightly.
    3. Release the media when the printer begins to pull it in.
  13. Press the down arrow next to the front-panel display to indicate you are loading roll media.
  14. Use the up and down arrows until the display shows the type of media you are loading, and then press ENTER.
    If you are using software that offers a "special print mode" for this printer, then press ENTER on the first media type displayed (whatever it is). In this case, the software controls the print mode, instead of the printer.
  15. Proceed as follows:
    1. When the front panel instructs you, lift the media lever.
    2. Take hold of the edge(s) of the media, now extending from the exit slot, and pull the media toward you until taut. Then align the left and right edge(s) of the media, so that they are flush with the edge(s) of the roll.
    3. When the front panel instructs you, lower the media lever.
  16. Proceed as follows:
    1. When the printer instructs you to close the roll cover, rewind the media stop clockwise to take up any slack in the roll. Make sure the leading edge of the media is outside the roll cover, and then close the cover.
    2. Press the down arrow to continue. The printer trims off the first few inches of media.
Loading sheet media
Which way round?
You can load a sheet in either portrait or landscape orientation. Unless using the Rotate option, load the sheet in the same orientation as you have specified in your software.
Which way up?
As you load the sheet, it is theunder side on which the printer will print. With most media types, the two sides are different and so it is important to load the sheet correctly. Refer to the table below.
Media type
Media-loading tips
Opaque bond
Translucent bond
Natural tracing paper
Vellum
Both sides are the same. If the sheet is curled, load with the curve (hollow) side towards you.
Coated paper
Heavy coated paper
Load with the coated side down.
On HP Coated Paper and Heavyweight Coated Paper, look for the small notch in the corner:
* When loading in a portrait orientation, make sure the notch is on the right side of the leading edge.
* When loading in a landscape orientation, make sure the notch is on the left side of the leading edge.
Matte film
Load with the matte side down.
Clear film
Load with the rougher side down.
High-gloss photo paper
Semi-gloss photo paper
High-gloss film
Load with the glossy side down.
Loading a sheet
  1. If you need to, unload any roll media.
  2. Make sure the media lever is down and the roll cover is closed.
  3. Proceed as follows:
    1. Holding the media from the sides, align the right edge with the perforated line on the entry platen.
    2. Insert the media until it buckles slightly. That is, push it all the way until the media stops. Let go of the media when the printer begins to pull it in.
  4. Press the up arrow next to the front-panel display to indicate you are loading a sheet.
  5. Scroll until the display shows the type of media you are loading, and then press ENTER.
  6. The printer moves the sheet in and out to check its size and alignment, then advances it to the start of the page. When sheet loading is complete, the "Status/Ready" message is displayed.
Compensating for badly shaped media
  note:
You can only use this feature when sheet media is selected on the front panel.
If the media is persistently difficult to load, it could be an indication that it has been badly cut. That is, it has been cut unevenly with the media width on the leading edge different from the width of the trailing edge. Skew tolerance, a front-panel option, helps you compensate for the shape of some poorly cut media.
When you properly load the leading edge of badly cut media along the perforated line on the platen, you may notice the trailing edge is displaced from the line by a small distance and the printer will not accept the media. The printer can accept poorly cut media that is displaced 1.0 cm or less from the perforated line.
Media that is cut properly should not need the help of the skew tolerancefeature. In fact, using this feature for properly cut media increases the risk of skewing your plot on the page.
Adjusting skew tolerance
Skew Tolerance In Front Panel
Maximum Acceptable Skew of Loaded Sheet
Off
0.4 cm
On
1.0 cm
Print drying time
On some media types, the ink needs to dry before the plot is unloaded. For roll media, the printer automatically allows the appropriate drying time before cutting the plot and dropping it into the media bin. For sheet media you should wait for the times shown in the table below before unloading the plot.
  note:
In the table below, you will see that some media types can be unloaded immediately.
Typical drying times (minutes)
Print quality
Media Type on the Front Panel Display
Fast
Normal or Best
Opaque bond
0.5
1.0
Translucent bond
0.5
1.0
Natural Tracing paper
0.5
1.0
Vellum
1.0
2.0
Coated paper
0
0.25
Coated heavy paper
0
0.25
Matte film
Not recommended
2.0
Clear film
2.0
High-gloss photo
Not recommended
4.0
Semi-gloss photo
4.0
High-gloss film
4.0
Adjusting print drying time
You can make a global adjustment to the printer’s automatic drying times through the front-panel menus.
Drying Time Selected in Front Panel
Result
None[1]
The printer cuts plot without delay.
Less
Adjusted for the driest expected environmental conditions.
Normal
As described in "Typical Drying Times" above
More
Adjusted for the most humid expected environmental conditions.
[1] Not recommended if you are using roll media and leaving the printer unattended, as the ink may smear when the plots are dropped into the media bin.
If you are operating your printer in an extremely dry environment, select LESS in the FrontPanel menu. In an extremely humid environment, select MORE.
  note:
Adjusting drying times purely to speed up the printer is not recommended as the quality of your plot can be impaired.
Unloading a sheet after plotting
  1. Wait until the appropriate drying time has passed (see table above - no drying time is necessary for some media types).
  2. Gently pull the sheet out from the printer.
Removing an unusedsheet
Either...
  1. Press FormFeedandCut.
  2. When the printer has finished feeding it out, pull out the sheet.
OR
  1. Lift the media lever.
  2. Pull out the sheet.
  3. Lower the media lever.
Replacing cartridges
When to replace cartridges
The HP Designjet 700 printer contains uses only one black cartridge.
The HP Designjet 750C Plus printer uses one black and three color cartridges.
Replace the cartridges under the following three circumstances:
  1. When the printer prompts you to replace one or more cartridges (by displaying Service cartridge(s) on the front panel).
    The printer automatically checks before and after every plot that the cartridges are seated correctly and that the nozzles are working; this is called automatic checking. You can switch off the automatic checking using the front panel menus.
      note:
    Automatic checking does not check the ink levels.
  2. When either poor print quality or the ink-level indicator on the cartridge indicates that the cartridge is out of ink.
  3. When you are troubleshooting print quality problems.
Before replacing cartridges
Four important points
  1. The HP Designjet 700 printer is designed to operate only with the black cartridge shipped with the printer (51645A, Black).
    The HP Designjet 750C series printers is designed to operate with only the four models of cartridges shipped with the printer (51645A Blk, 51644M Magenta, 51644C Cyan, 51644Y Yellow).
      note:
    Except on glossy media types, the printer will operate successfully in monochrome with just the black cartridge loaded, although “Best” print quality may not be as good as if all cartridges were loaded. Otherwise, all four must be loaded.
  2. Every time you adjust or replace a cartridge, the printer afterwards runs an automatic alignment procedure, for which it needs an opaque media type; for example, opaque bond (regular printer paper) or coated paper.
    Make sure that either a roll or a sheet of the appropriate media is loaded before you replace a cartridge. If the automatic cartridge alignment procedure is not run on a suitable media type, print quality will be affected.
  3. Once the cartridges have been installed, they should not be removed, except to replace them. This will ensure the best lifetime for your cartridges.
  4. Make sure you are aware of the warning and cautions below.
      warning:
    Do not touch the Encoder Strip that runs the length of the printer behind the carriage. Its edges are very sharp and will cut you.
    Keep hair, jewelry, clothing, and foreign objects away from the printer mechanisms.
  caution:
Only touch the plastic parts of the cartridge. Do not touch, wipe, or attempt to clean the cartridge nozzles or contacts as they can become clogged or scratched and are easily damaged.
  caution:
Each time you access the cartridges to load or reseat them, the nozzles are exposed to air. If the nozzles are exposed to air (except during plotting) for more than a few minutes at a time, they are susceptible to clogging and drying.
With the HP Designjet 750C Plus printer, it is absolutely essential to load the cartridges in the correct stalls, or your colors will be wrong and print quality may be impacted.
Replacing a cartridge
If you are responding to a service cartridge(s) request, go straight to Step 4.
  1. Start with the printer switched On.
  2. Make sure the front-panel display reads "Status/Ready" (not "Status/Ready for media").
  3. Press the Access Cartridges button and wait for the cartridge carriage to come to a complete stop next near the right side of the printer.
  4. Proceed as follows:
    1. When the carriage stops, open the window.
    2. Press down lightly on the cartridge you are replacing and pull it toward you. Remove the cartridge from its stall and discard it.
    3. Notice that each stall in the carriage has a dot indicating the color: when loading the new cartridge, you must put the correct cartridge in the correct stall.
  5. For each cartridge which needs to be replaced:
    1. Take the new cartridge out of its box.
    2. Remove the colored protective tape and tab from the cartridge’s nozzles.
    3. For the HP Designjet 750C Plus printer, match the color of the cartridge’s label with the color of the dot above the stall.
    4. Insert the cartridge in the correct stall. Press down lightly and push the cartridge away from you until it snaps into place.
    5. If the front-panel display says Reseat cartridge(s), then remove the cartridge indicated in the display and insert it again. Do so until the message disappears.
  6. When you have finished installing the cartridge(s), the printer runs the automatic alignment procedure. When the front panel displays "Status/Ready," the procedure is complete. You can throw away the small print produced during the alignment procedure.

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