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Welcome to HP Customer Support

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  • Information
    Information regarding recent vulnerabilities

    HP is aware of the recent vulnerabilities commonly referred to as "Spectre" and "Meltdown". HP has published a security bulletin with patches for these issues and a list of impacted systems. We will continue to update the bulletin as more information becomes available and encourage customers to check the bulletin frequently.

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HP Designjet 650C Model B Printers - Print Mode Switching

Issue:
Changing between print modes without re-transmitting the plot file.
Solution
It is not possible to switch between draft, final and enhanced modes during plotting; each print mode uses a unique print algorithm for the black pen. The printer will wait until the current plot is completed before switching into the selected mode.
Once the print mode is changed, the print mode LED (light emitting diode) will flash. If queuing is turned on, it is possible to retrieve the previously plotted file from the negative queue and replot it using the newly selected print mode.

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Support Forum

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Country/Region: Hong Kong SAR

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