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  • Information

    Ensure your printer has the latest firmware to get product enhancements and fixes. More details for updating firmware here

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    Fix intermittent print spooler service errors that may cause print jobs to fail post a Windows update. Click here

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on an HP computer or printer – Click here

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HP ENVY 6200, 7100, 7800 Printers - First Time Printer Setup

This document is for HP ENVY Photo 6220, 6230, 6232, 6234, 6252, 6255, 7120, 7130, 7134, 7155, 7158, 7164, 7820, 7830, 7855, 7858, and 7864 All-in-One printers.
To set up a printer for the first time, remove the printer and all packing materials from the box, connect the power cable, set control panel preferences, load paper into the input tray, install the ink cartridges, and then download and install the printer software.
note:
If you are looking for the print driver or mobile app, go to the HP printer setup service at 123.hp.com.

Step 1: Remove the printer from the box

Take the printer out of the box and remove the tape, stickers, and packing materials.
  1. Take the printer out of the box, and then remove all tape, packing materials, and stickers from the exterior and the control panel.
  2. Lift the scanner lid, remove the packing material from the scanner glass, and then close the scanner lid.
    Opening the scanner lid
  3. Gently grasp the handles on either side of the printer, raise the ink cartridge access door until it locks into place, and then remove all tape and packing material from inside the printer.
    Removing the tape and packing materials from inside the printer
  4. Close the ink cartridge access door.
  5. Recycle the packing materials.

Step 2: Connect the power cord and set preferences

Plug the printer into a wall outlet, turn on the printer, and then set preferences.
note:
Do not connect a USB cable at this time. The connection to the computer is established during software installation.
  1. Connect the power cord to the rear of the printer and to an electrical outlet.
    Connecting the power cord
  2. Turn on the printer.
  3. Select your preferred language and country/region, and then touch Yes.

Step 3: Install the ink cartridges

Install the ink cartridges that shipped in the box with your printer.
  1. Open the ink cartridge access door.
  2. Wait until the carriage is idle and silent before you continue.
  3. Remove an ink cartridge from the packaging. Be careful to only touch the black plastic on the ink cartridge.
    Removing the ink cartridge from the package
  4. Remove the plastic tape from the ink cartridge.
      caution:
    Do not touch the copper-colored contacts or the ink nozzles. Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electrical connections.
    Removing the plastic tape from the ink cartridge
  5. Insert the ink cartridge at a slight upward angle into the empty slot, and then gently push up on the ink cartridge until it snaps into place. The color ink cartridge goes in the left slot and the black ink cartridge goes in the right slot.
     Inserting the new ink cartridge
  6. Repeat these steps for the other ink cartridge.
  7. Close the ink cartridge access door.

Step 4: Load paper into the main tray

Remove packing material and tape from the paper trays, and then load plain U.S. letter or A4 paper in the main tray.
  1. Pull open the input tray, remove the output tray, and then remove all tape and packing materials from the photo tray.
     Removing packing materials from the photo tray
  2. With the paper tray pulled out, push in the photo tray.
    Pushing in the photo tray
  3. Remove all tape and packing materials from inside the input tray.
  4. Slide the paper-width guides outward.
    Sliding out the paper width guides
  5. Load a stack of plain paper until it stops at the back of the tray, and then slide the paper-width guides in until they lightly rest against the edges of the paper.
    Loading the  paper in the tray  and sliding the paper width guides in
  6. Replace the output tray, and then push the paper tray back in.
    The printer starts an initialization process. It is normal for the printer to make noises during this process. After the process completes, the printer prints a calibration page.
  7. Recycle all packing materials.

Step 5: Install the printer software

After completing the printer hardware set up, install the print driver or mobile app to set up the connection to your computer, smartphone, or tablet. Do not attempt to connect the printer until instructed to during the guided installation.
Download the latest driver or app from 123.hp.com.

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Country/Region: Flag United Kingdom

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