HP Instant Ink | HP® Support
We send ink only when it’s needed, not monthly. Keep your printer connected to the internet to make sure HP knows when to ship more ink.
Check recent shipping information in your HP Instant Ink account.
- Track your delivery
- Change or verify your shipping address
Tip: Your latest shipment may have already arrived. Look around your home or office for recently delivered ink.
Larger cartridges keep shipping costs low and reduce environmental impact.
Tip: Instant Ink cartridges may look different, but they will fit your printer and last longer than store-bought ones.
Find information including:
- Your subscription plan
- Your current ink status
- Page count and rollover pages
- Shipments and tracking
- Billing
- Important notifications
Make changes to your plan and update your account information anytime.
Use the My Account panel in your Instant Ink account to review and edit your billing address, credit card details, and other payment information.
Watch this video about changing payment information
Issues with your free trial or billing?
Check your HP Instant Ink account to make sure your printer is connected to the service.
Tip: Make sure your printer is powered on and connected to the internet – even overnight – to receive uninterrupted Instant Ink.
Sleep mode saves energy and keeps you connected. When you aren’t using your printer, it automatically enters sleep mode. This allows it to conserve energy and update the ink level in your account.
Do you need help connecting your printer to HP?
If you are no longer able to print, check your wi-fi connection first.
Tip: There are two kinds of connectivity that can affect your printer: connecting externally to HP services (internet), and connecting your printer to your wireless router (wi-fi)
Cannot connect to Web Services
Get direct support from our team of agents ready to help you with your inquiry.
Connect with our Virtual Agent and get help troubleshooting issues anytime, day or night.
Ask questions and find answers in our online community forum of HP Instant Ink users and experts.
