solution Contentsolution Content

HP Smart Tank Printers - Refill the ink tanks

Purchase a new ink bottle

Use genuine HP ink bottles for your printer.

Purchase genuine replacement ink bottles from local retail stores or from HP at www.hp.com/go/suresupply.

Ink bottle numbers per country/region

Printer models

Ink bottle name/number

Countries in use

HP Smart Tank 210-220 printers

HP Smart Tank 520 printers

HP Smart Tank 540 printers

HP Smart Tank 580-590 printers

GT53 and GT53XL Black

GT52 (CMY)

North America, Europe, Australia, and New Zealand

HP Smart Tank 5100 printers

32XL Black

31 (CMY)

Latin America, ISE, Europe, and Asia

*The product is regionalized for the regions and countries listed above. However, nothing herein must be deemed as an authorization from HP to import products into the European Economic Area, Switzerland, and the UK from any country outside that region.

Refill ink tanks

Refill the ink tanks when the printer is low on ink.

Take note of the following before you begin.

Note:
  • Product service or repairs required as a result of filling the ink tanks improperly and/or using non-HP ink will not be covered under warranty.

  • Keep the ink bottles beyond the reach of children.

  • Do not drink or place in mouth.

  • Open the ink bottles only when you plan to fill the ink tanks.

  • Do not tilt, shake, or squeeze the ink bottle when it is open to prevent ink leaks.

  • Store the ink bottles in a cool, dark place.

  1. Open the front door.

    Open the front door
  2. Open the cap on the ink tank you want to fill.

    Remove the cap of the ink tank
  3. Open the ink bottle.

    • If your ink bottles have a colored twist-cap, twist open the cap.

      Open the ink bottle
    • If your ink bottles have a white flip-cap, flip open the top of the cap.

      (If this is a new bottle, first twist open the cap and remove the seal. Replace and tighten the cap on the bottle, and then flip open the cap.)

      Open the ink bottle
  4. Match the color of the bottle with the tank.

    Place the bottle upside down on the tank and click into place. Wait for the ink to fill the tank.

    Refill ink
    Note:
    • If the ink does not drain immediately, remove the bottle and properly reinsert onto the tank.

    • Do not squeeze the bottle when filling ink.

    • If there is ink left in the bottle, close the bottle properly and store upright in a cool, dark place. For bottles with a colored twist-cap, replace the cap by firmly pushing it back onto the bottle.

    Close ink bottle
  5. Close the tank cap firmly.

    Close the cap of the ink tank
  6. Repeat the steps to fill other ink tanks.

  7. Close the front door of the printer.

    Close the front door

Frequently asked questions (FAQs)

Still have a question? Find additional answers and help.