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HP Customer Support - Knowledge Base

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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

    Information
    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP ENVY Inspire 7200e, 7900e Printers - Printer does not pick paper

The printer does not pick paper from the input tray or document feeder and a Paper Jam message displays.

Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved.


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Country/Region: Flag United Kingdom

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