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  • Information
    Apache Log4j Update

    Please see this document here for current information regarding the Apache Log4j vulnerability.

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    Need Windows 11 help?

    Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center

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HP LaserJet, HP OfficeJet Enterprise, HP PageWide Enterprise - How to stop or cancel a print job (Windows)

Learn how to cancel a print job from the printer control panel, the software program, or the Windows print queue.

Choose one of the following options to cancel a print job:

  • From the printer control panel: If the print job is currently printing, press the Cancel button on the printer control panel to cancel the job.

    Note:

    If the print job is too far into the printing process, you might not have the option to cancel it.

    Pressing the Cancel button clears the job that is currently printing. If more than one process is running, pressing the Cancel button clears the process that currently displays on the printer control panel.

  • From the software program: Typically, a dialog box displays briefly on the computer screen, allowing you to cancel the print job.

  • From the Windows print queue: If a print job is waiting in the print queue (computer memory) or print spooler, follow these steps to delete it:

    • Windows 10: Right-click the Windows icon in the lower-left corner of the screen, click Settings, and then click Devices. When the devices window displays, scroll down and click Devices and printers. Double-click the printer icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

    • Windows 8 and 8.1: Right-click the lower-left corner of the computer screen to display the menu, and then click Control Panel. Click Devices and Printers. Double-click the printer icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

    • Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers. Double-click the printer icon to open the window, right-click the print job that you want to cancel, and then click Cancel.


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