Check ink or toner levels regularly to estimate how much ink or toner remains. When ink or toner becomes low, consider purchasing replacement supplies to have on hand.
Install a new cartridge or reload toner when the ink or toner is depleted or no longer provides acceptable print quality.
Did you know more than 80% of Original HP ink cartridges and 100% of Original HP toner cartridges are now manufactured with recycled content? All HP cartridges are designed with sustainability in mind. Go to HP Planet Partners - Supplies recycling program to learn more.
Many HP printers display ink and toner levels on the control panel.
Look for an Ink drop icon ( or ), a Cartridge icon , an Ink Levels menu, or a Toner Level indicator.
Use the HP Smart app to check the ink or toner levels for your printer.
Open the HP Smart app on your computer or mobile device.
View the Estimated supply levels next to the printer image. It might take a few minutes for the ink or toner levels to display.
Use the printer software to check the ink or toner levels.
HP Printer Assistant: Search Windows for the name of your printer, and then select it in the list to open HP Printer Assistant. From the top menu bar, view the Estimated Levels for your printer. If you do not see this feature in the menu bar, try one of the other methods for checking levels.
To download HP Printer Assistant, go to 123.hp.com/setup. Download and open HP Easy Start, and then select the Full Software and Drivers solution when prompted.
Easy Printer Manager (HP Laser printers only): Search Windows for Easy Printer Manager, and then open it to view the Supplies information.
Use macOS to check the ink or toner levels for your printer.
On your Mac, click the Spotlight icon , and then search for and open Printers & Scanners.
Select your printer in the list, and then click Options & Supplies.
Click Supply Levels tab to check the ink or toner levels.
Visually check the printer ink levels in the ink tank window.
Maintain the printer ink levels between the maximum and minimum fill lines.
Ink levels below the minimum fill line can cause poor print quality. Ink levels above the maximum fill line can result in leaks. Damage to the printer as a result of improperly filling the ink tanks or using non-HP ink is not covered under warranty.
Callout |
Description |
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1 |
Maximum ink fill line |
2 |
Minimum ink fill line |
Use the toner gauge on the front of the printer to check the toner level. The gauge bar values are estimated toner levels and may vary slightly from the actual toner level.
When the bottom bar on the gauge glows steadily and the toner level indicator blinks continuously with an amber light, printing stops until more toner is added.
Still have a question? Find additional answers and help.
View ink cartridge levels from your printer software, or from the printer control panel.
Tap the HP Instant Ink icon on the printer control panel to view ink levels.
To check page counts and cartridge shipment status, go to HP Instant Ink.
Find cartridge installation instructions for your printer model on the HP website.
Go to HP Customer Support, type your printer model, and then look for a Replacing Cartridges document.
If your printer does not use cartridges, look for a Reloading Toner or Refilling Ink Tanks document.
Replacement ink, toner, imaging drums, and other supplies are available from HP and local retailers.
Go to the HP Store to purchase replacement supplies.
If you are an HP Instant Ink customer, replacement cartridges are part of the service. See Instant Ink shipment questions for more information.
Find steps to improve print quality by printer model on HP Customer Support.
Go to HP Customer Support, and then type your printer model in the search bar. Browse your printer support page for a Print Quality document.
Ink or toner levels shown in the HP printer software are estimates calculated from usage. These estimates become less accurate under the following conditions.
You are not using genuine HP ink or toner.
A remanufactured, refilled, or used cartridge is installed.
The printer uses ink tanks instead of cartridges.
The printer has undergone a full hardware reset.
Find compatible ink and toner cartridge numbers on HP Customer Support.
Go to Which cartridges work with my HP printer? to find the cartridges that work with your printer.