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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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HP ENVY - 13-aq1048tx Product Specifications

Hardware

Product number
8TN44PA
Product name
HP ENVY - 13-aq1048tx
Microprocessor
Intel® Core™ i5-10210U (1.6 GHz base frequency, up to 4.2 GHz base with Intel® Turbo Boost Technology, 6 MB cache, 4 cores)
Memory, standard
8 GB DDR4-2400 SDRAM (onboard)
Hard drive
1 TB PCIe® NVMe™ M.2 SSD
Display
13.3" diagonal FHD IPS BrightView micro-edge WLED-backlit (1920 x 1080)
Wireless connectivity
Intel® Wireless-AC 9560 802.11a/b/g/n/ac (2x2) Wi-Fi® and Bluetooth® 5 Combo
Expansion slots
1 microSD media card reader
External ports
1 USB 3.1 Gen 1 Type-C™ (5 Gb/s signaling rate, Power Delivery 3.0, DisplayPort™ 1.2, HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (HP Sleep and Charge); 1 USB 3.1 Gen 1 Type-A (Data Transfer Only); 1 AC smart pin; 1 headphone/microphone combo
Minimum dimensions (W x D x H)
30.7 x 21.15 x 1.47 cm
Weight
Starting at 1.17 kg
Power supply type
65 W AC power adapter
Battery type
4-cell, 53 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio features
Bang & Olufsen, quad speakers, HP Audio Boost

Software

Operating system
Windows 10 Home 64
HP apps
HP Audio Switch; HP Documentation; HP e-Service; HP JumpStart; HP Support Assistant; HP Connection Optimizer; HP Command Center; HP PC Hardware Diagnostics Windows
Software included
McAfee LiveSafe™
Pre-installed software
Alexa; iQiyi

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Country/Region: Flag United Kingdom

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