solution Contentsolution Content

SUPPORT COMMUNICATION- CUSTOMER ADVISORY

Document ID: c06462217

Version: 1

HP ProBook 640 G4, 650 G4 - Fan Runs at High Speed

Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.

Release date : 03-Oct-2019

Last updated : 03-Oct-2019

DESCRIPTION
The cooling fan may run at high speed even though processor utilization is low. This is especially noticeable in quiet environments.

SCOPE
Information in this document applies to the following:
Computers:
  • HP ProBook 640 G4 Notebook PC
  • HP ProBook 650 G4 Notebook PC
RESOLUTION
Update the system BIOS to version 01.08.01 (or later). Get the latest BIOS from the Software and Driver Downloads page for your computer:

Hardware platforms affected : HP ProBook 640 G4 Notebook PC, HP ProBook 650 G4 Notebook PC

Operating systems affected : Not applicable

Software affected : Not applicable

Support Communication Cross Reference ID : IA06462217

HP Inc. shall not be liable for technical or editorial errors or omissions contained herein. The information provided is provided "as is" without warranty of any kind. To the extent permitted by law, neither HP or its affiliates, subcontractors or suppliers will be liable for incidental, special or consequential damages including downtime cost; lost profits; damages relating to the procurement of substitute products or services; or damages for loss of data, or software restoration. The information in this document is subject to change without notice. HP Inc. and the names of HP products referenced herein are trademarks of HP Inc. in the United States and other countries. Other product and company names mentioned herein may be trademarks of their respective owners.