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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Microsoft Support for Windows 7 ended on Jan 14, 2020

    - HP recommends that you begin the process of upgrading to Windows 10 if your computer has been tested by HP. For more information, click here.


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OMEN by HP 17-cb0002nu Product Specifications

Hardware

Product number
7SB20EA
Product name
OMEN by HP 17-cb0002nu
Microprocessor
Intel® Core™ i7-9750H (2.6 GHz base frequency, up to 4.5 GHz base with Intel® Turbo Boost Technology, 12 MB cache, 6 cores)
Microprocessor Cache
ERROR123
Chipset
Intel® HM370
Memory, standard
16 GB DDR4-2666 SDRAM (2 x 8 GB)
Video graphics
ERROR123
Hard drive
256 GB PCIe® NVMe™ M.2 SSD
Optical drive
Optical drive not included
Display
43.9 cm (17.3") diagonal Full HD display
Wireless connectivity
Intel® Wi-Fi 6 AX 200 (2x2) and Bluetooth® 5 Combo (Supporting Gigabit file transfer speeds)
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
1 USB 3.1 Gen 2 Type-C™ with Thunderbolt™ 3 (40 Gb/s signaling rate, DisplayPort™ 1.4, HP Sleep and Charge); 3 USB 3.1 Gen 1 Type-A; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo; 1 microphone; 1 AC smart pin; 1 Mini DisplayPort™
Minimum dimensions (W x D x H)
40.5 x 29.5 x 2.7 cm
Weight
3.31 kg
Power supply type
200 W AC power adapter
Battery type
4-cell, 70 Wh Li-ion polymer
Webcam
HP Wide Vision HD Camera with integrated dual array digital microphone
Audio
ERROR123
Audio features
B&O; dual speakers; HP Audio Boost; Omen Audio Control Support DTS:X® Ultra

Software

Operating system
Windows 10 Home 64
HP apps
OMEN Command Center; HP 3D DriveGuard; HP Audio Switch; HP JumpStart; HP Support Assistant
Software included
McAfee LiveSafe™
Pre-installed software
ERROR123
Software - Productivity & finance
1 month trial for new Microsoft Office 365 customers

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Country/Region: Flag United Kingdom

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