When connecting wirelessly (using the HP Wireless Display Module for Slice) to a display for the first time, the display is black (blank) except for a cursor.
This occurs if the display mode is set to Extend mode (the default).
SUPPORT COMMUNICATION- CUSTOMER ADVISORY
Document ID: c05957496
Version: 1
Advisory: HP Elite Slice for Meeting Rooms G2 for Skype - Blank Screen on Monitor Connected by WiFi Video Module
Notice: The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice.
Release date : 28-Mar-2018
Last updated : 28-Mar-2018
Information in this document applies to the following:
Configuration:
HP Wireless Display Module is installed and used to connect to display
Computers:
HP Elite Slice for Meeting Rooms G2 for Skype Room Systems
Resolve the issue as follows:
- Press Win+P keys.
- Select Duplicate mode.
The setting will be remembered when connecting the next time.
Hardware platforms affected :
HP Elite Slice for Meeting Rooms, HP Elite Slice for Meeting Rooms G2 for Skype Room Systems
Operating systems affected : Not applicable
Software affected : Not applicable
Support Communication Cross Reference ID : IA05957496
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