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HP Customer Support - Knowledge Base

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Samsung SCX-6220, SCX-6320, SCX-6520 Laser Multifunction Printers - Clearing Paper Jams

This document provides instructions on how to clear a paper jam in the printer.
When a paper jam occurs, an error message displays on the control panel of the printer.
note:
Depending on your printer model and its options, the illustrations used in this document might be different.
  caution:
Turn off the printer when clearing jams from the printer.
Location of Jam
Message
In the paper feed area
Paper Jam 0
Inside the fuser
Paper Jam 1
Inside the paper exit area
Paper Jam 2
Inside the duplex
Duplex Jam
Inside the bypass tray jam
Bypass Jam
Inside the optional Tray2
Jam0 In Tray2
note:
To resume printing after clearing paper jams, open and close the access door.

Clear paper jams

Paper jams can occur in several parts of the printer. Go to the appropriate section to resolve the paper jam.

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