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HP Customer Support - Knowledge Base

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  • Information
    Coronavirus (COVID-19) Impact

    We are experiencing longer than expected wait times to reach an agent. Please use our digital solutions like the Virtual Agent and Diagnostic Tools or your HP account for faster service. Instant Ink customers please visit instantink.com

    Information
    Are you working from home?

    It can be challenging when webcam, audio, or tools don’t work as expected. Check our tips and fixes!

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HP Notebook - 15-bw011dx Product Specifications

Hardware

Product number
1KV27UA
Product name
HP Notebook - 15-bw011dx
Microprocessor
AMD Dual-Core A6-9220 APU (2.5 GHz base frequency, up to 2.9 GHz burst frequency, 1 MB cache)
Memory, standard
4 GB DDR4-1866 SDRAM (1 x 4 GB)
Video graphics
  • AMD Radeon™ R4 Graphics
  • Integrated
Hard drive
500 GB 5400 rpm SATA
Optical drive
DVD-Writer
Display
Display size (diagonal)">39.6 cm (15.6")
Keyboard
Full-size island-style keyboard with integrated numeric keypad
Pointing device
Touchpad with multi-touch gesture support
Wireless connectivity
802.11b/g/n (1x1) Wi-Fi® and Bluetooth® 4.0 combo
Network interface
Integrated 10/100/1000 GbE LAN
Expansion slots
1 multi-format SD media card reader
External ports
2 USB 3.1 Gen 1 (Data transfer only); 1 USB 2.0; 1 HDMI; 1 RJ-45; 1 headphone/microphone combo
Dimensions (W x D x H)
38 x 25.38 x 2.38 cm
Power supply type
45 W AC power adapter
Battery type
3-cell, 31 Wh Li-ion
Audio features
Dual speakers

Software

Operating system
Windows 10 Home 64
Software included
McAfee LiveSafe™

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Country/Region: Flag United Kingdom

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