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Samsung Laser Printers - Learn about SyncThru Web Service

Learn how to set up the network environment through SyncThru™ Web Service.
  • Internet Explorer 8.0 or higher is the minimum requirement for SyncThru™ Web Service.
  • Some menus may not appear on the display screen depending on the settings or models. If so, it is not applicable to your machine.

What is SyncThru™ Web Service?

If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via SyncThru™ Web Service. Use SyncThru™ Web Service to:
  • View the machine's device information and check its current status.
  • Change TCP/IP parameters and set up other network parameters.
  • Change the printer preference.
  • Set the email notifications advising of the machine's status.
  • Get support for using the machine.
  • Upgrade machine software.

Required web browser

You need one of the following web browsers to use SyncThru™ Web Service.
  • Internet Explorer 8.0 or higher
  • Chrome 27.0 or higher
  • FireFox 21.0 or higher
  • Safari 5.9.1 or higher

Connecting to SyncThru™ Web Service

Select one of the options for connecting to the web browser.

Logging into SyncThru™ Web Service

Before configuring options in SyncThru™ Web Service, you need to log-in as an administrator. You can still use SyncThru™ Web Service without logging in, but you will not have access to or view the Settings tab and the Security tab.
  1. Click Login on the upper right of the SyncThru™ Web Service website.
    A log-in page appears.
  2. Type in the ID and Password.
    Use the same login ID, Password as when logging in from the machine.
    If you want to change the password, see Security tab.

Information tab

This tab gives you general information about your machine. You can check things, such as the machine's status, supply status, count information, network information, and more. You can also print reports, such as a configuration page.
  • Active Alerts: You can check the current alerts in the machine. Use this information to troubleshoot machine errors.
  • Supplies: You can check the supply information. For toner cartridges, supply status is displayed with a visual graph showing you the amount of each supply left. Page counts are also available which can help you predict when to change the supplies. This feature is also available from the machine.
  • Usage Counters: You can check the billing information and usage counter of the machine. This feature is also available from the machine.
  • Current Settings: Shows the current settings of the machine and network.
    • Machine Information: Shows the current machine settings.
    • Network Information: Shows the current network settings. Use this page as a reference and change the necessary settings needed for using the network.
  • Security Information: Shows the current security settings of the machine and network.
  • Print Information: You can print all the reports provided by your machine. You can use these reports to help you maintain your machine. This feature is also available in the machine.

Address book tab

You can manage the address book. This feature is also available from the machine.
  • Individual: You can manage individual entries in the address book.
  • Group: You can manage group address books.

Settings tab

Settings tab has sub menus, Machine Settings and Network Settings. You cannot view or access this tab if you do not log-in as an administrator.

Security tab

The security tab has System Security, Network Security, User Access Control, and System Log. You cannot access this tab if you do not log-in as an administrator.
  • System Security: From the SyncThru™ Web Service, select the Security tab>System Security.
    • System Administrator: Enter the system administrator's information. The machine sends email notification to the email address set here. This feature is also available from the machine.
    • Feature Management: Specifies the services, PC application security, physical ports, and network protocol features to use. Select the features to use, and then click Apply.
    • Information Hiding: Specifies which information to hide. Select the amount of information that you want to hide, and then click Apply.
    • Restart Device: You can reboot your machine. Click the Restart Now button to reboot.
  • Network Security: From the SyncThru™ Web Service, select the Security tab>Network Security.
    • Digital Certificate: You can manage digital certificate. A digital certificate is an electronic certificate that verifies the secure association between communication nodes. You need to add the certificate for SSL communication.
    • Secure Connection: You can enable or disable secure connection to use more enhanced secure network channel. For secure communication, using the Secure Connection feature is recommended.
    • SNMPv3: You can set SNMPv3.
    • IP Security: You can set IP security settings.
    • IP/MAC Filtering: You can set filtering options for IP and MAC addresses. If the administrator does not add a filtering rule for IPv4, IPv6, and MAC addresses, nothing is filtered. If the administrator has added a filtering rule, filtering will be applied to the entered IPv4, IPv6, and MAC addresses.
      • IPv4 Filtering: You can enable/disable IPv4 filtering as well as manage filtering rules.
      • IPv6 Filtering: You can enable/disable IPv6 filtering as well as manage filtering rules.
      • MAC Filtering: You can enable/disable Mac filtering as well as manage filtering rules.
    • 802.1x(Ethernet): You can enable/disable 802.1x Security as well as manage filtering rules.
    • External Authentication Server: Set the servers for authentication.
  • User Access Control: You can restrict users from accessing the machine or application. You can also give specific permission for users to only use certain features of the machine. For example, you can allow user A to only use print features. In this case, user A will not be able to scan, copy, or fax with the machine.
    • Authentication: You can choose the authentication method for user authentication. Select a mode and click on the Options button.
    • Authorization (Giving rights): You can give permissions to a user to only use certain features of the machine.
      • Authority Management: You can give different rights to different users. For example, you can allow user A to use all the machine's functions while giving user B only the right to print.
      • External User Authority: Set the servers for authentication.
    • System log: You can keep logs of events that have happened in the machine. The administrator can record and manage the machine usage information by keeping the system log files. The system log files are stored on the machine's mass storage device (hard disk), and when it is full, it will erase old data. Export and save the important audit date separately using the exporting feature.
      • Log configuration: You can enable or disable keeping logs. You can also backup log files by periods and transfer to a repository server.
      • Log viewer: You can view, delete, and search log files.

Maintenance tab

This tab allows you to maintain your machine by upgrading firmware, managing applications, and setting contact information for sending emails. You can also connect to the Samsung website or download manuals and drivers by selecting the Link menu.
  • Firmware Upgrade: You can check the firmware version used in the machine. Check the version and update it if necessary.
  • Application Management: You can add or delete applications/license. If you add an application, you need to activate the license of the installed application. Some applications may not have a license.
  • Contact Information: You can view contact information.
  • Link: You can view links to useful websites where you can:
    • view product information and get support (Samsung website)
    • download manuals and drivers
    • order consumable supplies
    • register your machine on-line
  • Samsung MIB Version: The version number of the MIB (Management Information Base).
  • License Management: provides settings managing the licenses for installed applications.
  • Cloning: The machine prints multiple original images on a single page. The number of images is automatically determined by the original image and the paper size. You can enable or disable the clone menu.
  • Wi-Fi Interface: You can enable or disable the Wi-Fi menu.






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